Starting at $124.99 per month
View PricingOverview
What is Shopmonkey?
Shopmonkey is a cloud-based, all-in-one auto repair shop management platform that allows shop owners to streamline their workflows and better understand their business. Shopmonkey is designed to modernize the entire auto repair shop process from customer service, to parts inventory,…
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Pricing
Basic
$124.99
Cloud
per month
Clever
$249.99
Cloud
per month
Genius
$424.99
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.shopmonkey.io/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $124.99 per month
Product Details
- About
- Integrations
- Tech Details
What is Shopmonkey?
Shopmonkey is a cloud-based, all-in-one auto repair shop management platform that allows shop owners to streamline their workflows and better understand their business. Shopmonkey is designed to modernize the entire auto repair shop process from customer service, to parts inventory, to workflow management, and more. It’s used across the full spectrum of auto repair service specialities including general auto, tire and wrap and detail.
Its capabilities span:
Customer Communication
Track Inventory & Parts
Payment Processing
Workflow
Team Management
Reporting
Its capabilities span:
Digital Estimates
- Built-In Parts & Labor Lookups - Access parts and labor guides within any estimate.
- License Plate & VIN Scan - Automatically import vehicle data using our mobile app’s license plate and VIN scanning technology, or look up by year, make, or model.
- Canned Services - Use pre-built jobs and pricing for quick estimate creation.
Customer Communication
- Two-Way Text & Email - Connect with customers right within Shopmonkey for contactless communication.
- Digital Estimate Approvals - Spend less time on the phone and start work faster with e-signatures for estimate approvals, letting customers agree to services from anywhere.
- Online Payments - Take digital payments and streamline pickups by encouraging customers to pay online.
Track Inventory & Parts
- Real-Time Inventory Tracking - Always know stock status with automatic inventory updates when adding parts to estimates.
- Low Inventory Alerts - Track what’s on hand and receive alerts when inventory is low.
Payment Processing
- Simple, Online Payments - Text and email invoices to customers, allowing them to pay from anywhere.
- In-Person Payments - Accept chip cards, Apple Pay, and Google Pay using our WisePOS E.
- Fraud Protection - Protect payment data with end-to-end encryption.
Workflow
- Drag-And-Drop Workflow - Move any job through a shop from start to finish with just a click
- Customizable Job Cards & Labels - Tailor the workflow to fit your needs with modifiable milestones, add notes, or use Tags to mark VIPs, pick up times, and more so everyone’s on the same page.
- Scheduling - Schedule jobs to fit a shop’s capacity.
Technician Management
- Mobile App - The mobile app syncs with the web app, so teams can stay on the same page.
- Fast Vehicle Check-In - Use the VIN and License plate scanner to check-in vehicles.
- Digital Vehicle Inspections (DVI) - Streamline inspections with customizable templates and add photos, videos, and notes.
- Notes & Comments - Add customer comments, notes, and customizable labels so everyone is on the same page.
Team Management
- Add Multiple Users - Invite service writers, technicians and others to your shop with multiple user licenses.
- Assign Jobs - Get technicians started right within work orders and view all upcoming jobs with the built-in calendar.
- Set Permissions - Control what each employee can see and do with customizable access to just the tools and data they need.
- Mobile App For Techs - Check in vehicles, perform digital inspections, track progress on jobs, and more. Learn more about the mobile app.
Reporting
- End Of Day Report - View key operational metrics including sales, performance, order, and payment summaries along with the most profitable line items.
- All Payments Report - Audit all payments received to ensure accuracy in each transaction and quickly complete your deposit slip at the end of the day.
- All Invoices Report - Audit invoices to catch invoicing errors and stay up-to-date on how techs are progressing through their assigned work.
Shopmonkey Video
Shopmonkey Integrations
- QuickBooks Online
- QuickBooks Desktop Enterprise
- Nexpart
- Traxtion
- CARFAX
- MOTOR
- MyShopManager
- WorldPac
- Epicor
- PartsTech
- ATD
Shopmonkey Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |