MiCloud Connect / ShoreTel (discontinued)

“Their cost has significantly reduced our monthly costs in terms of cost-per-person.”

“There was talk of instant messaging being an included feature at some point, now it requires the purchase of the conference bridge and a Professional License which isn't usually a problem except for... … From an end user perspective the phones and UC tools are easy to adopt and use and that is why companies that go with ShoreTel always get a greater ROI ( IMHO) - the investment is only worth it if...”

“After the initial cost of setup, the maintenance is minimal and cost-efficient, this product has been one of the highlights of our department.”

“Everything comes at a cost, want a conference bridge, you're going to need a license.”

“A few challenges with international compatibility created some cost as a result of making changes to our processes and footprint, but these minor costs were far eclipsed by what we have saved on...”

“Good value for the price.”

“This results in a net cost reduction of almost $2500 a month. … The licensing structure can make the system more expensive than your traditional phone system.”

“Expensive to creat new accounts ($50?). … Although, I do think their monthly service is cheaper, I guess you get what you pay for.”

“Cisco is a superior product but it is much more expensive.”

“TDS Telecomm - ShoreTel Sky seemed more reliable and cheaper; definitely fit our budget well. … Easy to use, quick to administer, ease of payment and detailed billing online, all in one place!”

“Cost Savings - Moving to VOIP saves everyone money!”