TrustRadius Insights
SingleOps has proven to be a valuable solution for businesses looking to streamline their operations. The software has been utilized for …
Overview
What is SingleOps?
SingleOps is an all-in-one business management software designed for green industry companies, providing a comprehensive range of tools to handle sales, operations and field service tasks. The software offers end-to-end solutions which streamline business processes by integrating with QuickBooks to...
Recent Reviews
Leaving a review helps other professionals like you evaluate Field Service Management Software
Be the first one in your network to review SingleOps, and make your voice heard!
Get StartedPricing
N/A
Unavailable
What is SingleOps?
SingleOps is a cloud software platform that integrates sales, the back office, and field workforce. From leads and estimates, to scheduling and work orders, to invoicing and reporting. It is designed to remove the paperwork and the headache from running a mobile service business. The product is…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
Alternatives Pricing
What is Futuramo Time Tracker?
Futuramo creates SaaS apps to provide a collaborative workspace for teams. Futuramo Time Tracker is an app used to track, analyze, and manage time, free for teams of up to 3 users, and $6 per license for each additional user.
What is Timeclock.Kiwi?
A cloud timeclock program that is used to either track hours worked or log time against a job.Export the calculated data in a format of choice or straight into favourite payroll program.Update Kiosk settings in the portal and it will be updated instantly from anywhereTime can be logged against a…
Product Demos
SingleOps Demo and Tutorial
YouTube
Product Details
- About
- Tech Details
What is SingleOps?
SingleOps is an all-in-one business management software designed for green industry companies, providing a comprehensive range of tools to handle sales, operations and field service tasks. The software offers end-to-end solutions which streamline business processes by integrating with QuickBooks to eliminate data entry redundancy and facilitate automatic syncing of data between systems. SingleOps offers digital proposals and payments to help companies delight clients while simplifying their operational workflow.
With SingleOps, users can easily manage customers using lead tracking tools, searchable client profiles and proposal generation features. Estimating jobs has been made more efficient through calculation which takes into account the necessary items needed as well as the quantities required per job. Additionally, integrated email/SMS functionality helps businesses communicate better with their clients by sending invoices, proposals, estimates or updates directly from within the system.
Field agents can take advantage of GPS technology embedded in SingleOps to find job locations efficiently and enhance field services productivity. All in all, this multifunctional business process management tool helps businesses across different sectors achieve maximum efficiency in managing administrative duties .
SingleOps Video
SingleOps Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Comparisons
Compare with
Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
SingleOps has proven to be a valuable solution for businesses looking to streamline their operations. The software has been utilized for various tasks including scheduling, proposal writing, work orders, and invoicing, among others. Users have found that the system creates an efficient workflow that allows for a clear path from the field to operations to office and accounting. This feature has allowed companies to effectively manage their projects from start to finish.
One of the primary issues faced by businesses is scheduling and routing. SingleOps has addressed this challenge by providing users with an effective job tracking and completion feature. This functionality has made completing tasks more efficient as it facilitates project coordination between team members. In addition, the software's job costing maintenance has enabled users to analyze profitability for projects, making it easier to assess their bottom line. Although there have been some challenges reported with the system's payroll reports for users working in multiple states doing various tasks, the support team is quick to respond and resolve any issues.
Another major pain point for organizations is engagement prior to jobs. SingleOps' platform allows teams to review proposals and associate photos with pertinent information, instilling confidence in clients that the proper work is being done. Although some users have experienced issues such as laggy performance, glitches, random account issues, and credit card processing problems, the support team at SingleOps has been responsive in resolving these concerns. Overall, SingleOps has been a useful tool for businesses seeking better organization, streamlined response time for bids and scheduling, smoother operations management, effective reporting on performance metrics and profitability analysis.
Intuitive and Easy to Navigate: The software's intuitive interface has been praised by many users, who have found it easy to navigate. This has saved them a lot of time that they would otherwise spend in training employees on how to use the system.
Seamless Integration with QuickBooks: Many users appreciate the seamless integration between SingleOps and QuickBooks. They find this feature helpful in understanding their numbers better and improving their business operations overall.
Great Customer Support: Users rave about the customer support offered by SingleOps, which they describe as out of this world. According to reviewers, the support team is always making improvements and listening to suggestions. Additionally, native English-speaking support reps are friendly, helpful, and can suggest workarounds to any issues faced by users.
Software glitches: Some users have reported that the software freezes, restarts or glitches up often (some reviewers) resulting in loss of information and making it frustrating for them to work efficiently. Although some users acknowledge that glitches are not frequent and take a long time to fix.
Customer support: Some users found customer support unhelpful (some reviewers) when trying to fix issues brought up with the software.
Learning curve: The software has a learning curve (some reviewers), and some users feel they may not be utilizing its full potential, which can lead to frustration during setup and use.