What is Smartling?
Smartling is an AI-assisted translation management system (TMS) for managing multilingual content, localization workflows, and language services. The platform combines translation software, machine translation, human linguistic review, and website localization within a shared environment.
Key Capabilities
- Translation Workflow Management: Smartling supports machine translation, human post-editing, and fully human translation workflows. Organizations can configure workflows according to content quality, risk, and governance requirements.
- Model Selection and Governance: The platform evaluates multiple artificial intelligence and machine translation models and routes content based on the selected use case. Governance features include quality controls, version histories, audit trails, and records of automated and human edits.
- Website Translation: The Global Delivery Network (GDN) is a proxy-based website localization service that detects source content and delivers translated versions without requiring changes to the underlying website code.
- Content-System Integrations: Smartling connects with content management, commerce, customer support, and other content-production systems. A configurable application programming interface (API) supports additional integrations and custom workflows.
- Translation Quality Management: The platform uses Multidimensional Quality Metrics (MQM) to evaluate translation quality. Smartling offers automated linguistic quality assessment and human-in-the-loop review, with performance claims based on the vendor’s testing.
- Flexible Resource Management: Organizations can use Smartling-provided linguists, external language service providers, internal language teams, or their own translation models and data.
Audience & Use Cases
- Audience: Localization managers, content operations teams, developers, marketing teams, and organizations that publish content across multiple languages or regions.
- Use Cases: Smartling supports website localization, software and application translation, product-content translation, customer-support localization, marketing localization, and centralized management of multilingual content.
Technical Specifications
- Deployment Model: Cloud-based translation management platform
- Website Localization Method: Proxy-based content detection and delivery through the GDN
- Translation Methods: Machine translation, machine translation with human post-editing, and human translation
- Integration Options: Prebuilt connectors and a configurable API
- Governance Features: Audit trails, version tracking, workflow controls, and translation quality assessment
- Language Services: Integrated linguistic services with support for external or customer-managed resources
Categories & Use Cases
Videos
Product Demos
Technical Details
| Deployment Types | SaaS |
|---|---|
| Mobile Application | No |
| Supported Countries | Any |
| Supported Languages | All languages supported, interface in English |
FAQs
What is Smartling?
The Smartling software platform supports localization of websites, mobile apps, web apps, software, and digital content. The internationalization platform includes a delivery network for global websites, support for mobile app localization, and other multilingual digital content.
What are Smartling's top competitors?
Phrase, TransPerfect GlobalLink, and Lokalise are common alternatives for Smartling.
Who uses Smartling?
The most common users of Smartling are from Mid-Size.