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Smartling

Score8.4 out of 10

20 Reviews and Ratings

What is Smartling?

The Smartling software platform supports localization of websites, mobile apps, web apps, software, and digital content. The internationalization platform includes a delivery network for global websites, support for mobile app localization, and other multilingual digital content.

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Categories & Use Cases

Videos

Smartling is a translation no-brainer.

Use Cases and Deployment Scope

We use Smartling to help localize and translate strings. It lets designers, developers, and copywriters focus on the same language when creating features, then lets translators populate a string bank for other languages. This creates a much more streamlined approach to launching the feature and getting it in front of your customers faster.

Pros

  • A searchable/filterable string bank that lets anyone find common strings that may already be translated and implement them in their project.
  • A streamlined workflow for submitting new strings and files, allowing localization experts to translate them into more languages. You can then easily retrieve these translations and implement them in your project once they're complete.
  • Connected to today's workflows, from MCPs to APIs, so you can sync your apps, SDKs, and more to streamline strings into your project in real time.

Cons

  • The UI can feel intimidating and clunky at first. Maybe we can spend some resources simplifying this by letting users start different workflows from a landing page.
  • The UI can feel dated at times. Sometimes I forget to select projects, and they can get lost among the many other options you have to check off to ensure everything is set up correctly for the task at hand.

Return on Investment

  • We can think in English and know that Smartling can localize and translate for the rest of the world's markets. This probably would have taken weeks, or at least a month, before Smartling, and now we can have translated strings for 150+ markets in a matter of a week.

Usability

The best of both worlds humans and AI together

Use Cases and Deployment Scope

I use Smartling as a translator providing transalations to my customers. Using the Smartling platform guarantees instant access to the individual client glossaries and translation memories, which ensures consistent translations across all types of documents.
The built-in Quality Control feature makes it easy to ensure that all existing glossary terms have been used, tags have been added and punctuation matches the original.

Pros

  • access to translation memories (can be split according to environment)
  • multilingual glossary with a wide range of term options
  • quality control during translation process and as separate step
  • possibility to raise issues directly with client if there are questions about a requested translation

Cons

  • The pre-translations suggested by AI do not always use the terminology of the glossary. This can lead to problems.

Return on Investment

  • Using Smartling has gotten me in touch with not only the main client but with other clients using the platform as well.

Usability

Smartling a good tool to use.

Use Cases and Deployment Scope

We use Smartling to translate strings/words. It helps us automate content from CMSs, websites, pages, etc., into translation workflows, which really streamlines our process. It also provides a workflow to coordinate within the internal teams and reviewers on one common platform.

Pros

  • It helps us to keep the translations [strings/ words] consistent across several pages.
  • A company has thousands of website pages that need to be translated into different languages [ex: 8]. Manually exporting content and sending files is time-consuming. Smartling connects content systems and automates content movement through the localization workflow.

Cons

  • Sometimes, there is lot of translation delays.

Return on Investment

  • It helps us to keep the translations [strings/ words] consistent across several pages.

Usability

Other Software Used

GitLab, Atlassian Confluence, Atlassian Jira

Love Smartling- no one should do UI translation inhouse anymore!

Use Cases and Deployment Scope

We use Smartling to translate the UI of 2 web apps (100s of pages combined) into 8 different languages. This feature helps our customers internationalize their virtual events and webinars and cater to a non-English speaking audience. Implementing Smartling was a key part of our move into enterprises that would typically have a global audience and need localization features.

Pros

  • Supports a super broad range of languages.
  • Strong onboarding and implementation support.
  • Has multiple options to navigate around all types of implementation nuances.

Cons

  • The proxy solution could be easier to implement.

Most Important Features

  • Proxy solution
  • Ability to translate into all major world languages.
  • Wide range of options for implementation.

Return on Investment

  • Helped us win 3 enterprise deals where localization is a must- got us an additional $XXXk ARR.

Smartling saves us tons of time and resources

Use Cases and Deployment Scope

We use Smartling to translate our prospect-facing website. We cover five languages on our site but do not have the development resources to manage five separate websites and keep them synced and updated, so we need Smartling to generate localized versions of our main site. Everything having to do with web translation goes through Smartling, putting everything in one location that is easy to use and access. It saves us from having to do five times as much work and risking inconsistencies.

Pros

  • Excellent customer support reps that are available for any and all questions.
  • Detailed interface that allows you to control pretty much everything yourself.
  • Comprehensive help center containing articles and videos.

Cons

  • Some functionality locations are not intuitive and it can be hard to find what you need.
  • It's a complex product that requires some training or lots of practice.

Most Important Features

  • Automatic generation of localized sites
  • Ability to track progress of jobs

Return on Investment

  • Saves us from doing five times the work to keep our localized websites synced.
  • Can be managed by one person based in the USA (does not require a global team).