Name: Universe
Rating: 7.5 (3 reviews)
Author: Universe

Help Desk

Web and Video Conferencing

Customer Support

Functional Testing

Virtual Reality

Development

Learning Management

Education

Business Intelligence (BI)

Case Management

Collaboration

Document Generation

File Sharing

Supply Chain Management

Workspace Planning

Enterprise

Accounting

CTRM

Digital Banking

Treasury Management

Finance and Accounting

ACA Compliance

Applicant Tracking

Corporate Learning Management

HR Compliance

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Access Gateways

Business Internet Service Providers (ISPs)

Cloud Storage

Enterprise Printing

Fraud Detection

High Availability Cluster

Incident Response

Integration Platform as a Service (iPaaS)

Internet Security

IoT Security

Log Management

Message Oriented Middleware

Network Performance Monitoring

SOA Application Gateways

Sensitive Data Discovery

Unified Communications Monitoring

Vendor Risk Management

Information Technology

A/B Testing

AI Image Generation

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Journey Mapping

Demand Generation

Domain Registration Services

Email Marketing

Market Research

Marketing Automation

Mobile Marketing

Social Media Management

Survey & Forms Building

Technology Review

Video

Web Analytics

Marketing

Field Service Management

Project Management

Writing and Proofreading Tools

Professional Services

Customer Relationship Management (CRM)

Sales Content Management

Sales Performance Management

Sales

Cloud Security Posture Management

Secure Access Service Edge (SASE)

Security

Construction Management

Direct Secure Messaging

Membership Management

Online Voting

Real Estate

Text Analysis

Vertical-Specific

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Users have made several recommendations regarding the software. Firstly, they suggest testing the software on less important events to identify any potential issues. This allows users to become familiar with the features and functionalities of the software before using it for more critical events. Secondly, users recommend sharing the event on multiple social media platforms to receive a discount on ticket purchases. This can help generate more visibility and attract a larger audience to the event, ultimately increasing ticket sales. Lastly, users suggest trying the software along with other hosted solutions to determine which one generates the most ticket purchases. By comparing different platforms, users can choose the option that best suits their needs and maximizes their ticket sales. These recommendations provide valuable insights for potential users who are considering utilizing this software for organizing their events.

Universe is an event management and ticketing platform that aims to streamline the process of organizing and promoting events. According to the vendor, this platform is designed to cater to small to large-sized companies, offering a user-friendly interface for event creation and management. It is utilized by event organizers, marketing professionals, those in the hospitality and tourism industry, non-profit organizations, and the entertainment industry.

## Key Features

**Event Creation and Management**: According to the vendor, users can create and manage events effortlessly through a user-friendly interface. They can customize event details such as date, time, location, and ticket types, as well as set up event registration and ticketing options.

**Ticketing and Registration**: The vendor claims that users can sell tickets online and track ticket sales in real-time. They can offer various ticket types and pricing options, enable secure payment processing, and collect attendee information during the registration process.

**Event Promotion and Marketing**: According to the vendor, users can create visually appealing event landing pages with customizable branding and design. They can share events on social media platforms and via email campaigns, integrate with marketing tools for targeted promotions, and track marketing performance through analytics and reporting.

**Attendee Communication**: According to the vendor, users can send automated event updates and reminders to attendees. They can enable two-way communication with attendees through messaging features, provide event-specific information and resources, and facilitate networking and interaction among attendees.

**On-Site Check-In and Entry Management**: The vendor claims that users can streamline the check-in process with mobile and QR code scanning. They can track attendance and manage entry to different event areas, print or send digital tickets to attendees for easy check-in, and generate custom badges or wristbands for identification purposes.

**Event Analytics and Reporting**: According to the vendor, users can access real-time data and analytics on ticket sales, attendee demographics, and engagement. They can generate customizable reports on event performance and ROI, monitor event success metrics, and gain insights to inform future event planning and decision-making.

**Integration and Customization**: The vendor states that users can integrate with third-party tools such as CRM, email marketing, and analytics platforms. They can customize event pages, registration forms, and ticket designs to match branding, utilize APIs and developer tools for advanced customization and integration capabilities, and access a range of pre-built templates and design options.

**Event Security and Access Control**: According to the vendor, users can implement secure ticket validation and fraud prevention measures. They can set up access control for restricted areas or VIP sections, monitor and manage attendee permissions and access levels, and ensure the privacy and security of attendee data.

**Event Collaboration and Team Management**: The vendor claims that users can collaborate with team members and stakeholders on event planning and execution. They can assign tasks, set deadlines, and track progress through project management features, manage event budgets, expenses, and financial reporting, and enable multi-user access with role-based permissions and user management capabilities.

Universe is a software that provides a streamlined ticketing and event management solution, which solves several business problems. Users love how the software simplifies inventory management, as they never have to worry about overselling or running out of tickets for events. Furthermore, real-time trackability of ticket sales and buyer profiles enable businesses to keep track of their customer base seamlessly.

The software's integration capabilities are another excellent feature for users. Customers can sell their tickets and manage event registrations on their website without relying on third-party platforms like Eventbrite. Additionally, the software provides several built-in marketing tools that link to social media platforms and allow users to spread the word about their events seamlessly. The software's ability to embed a registration process entirely on the user's website is a significant advantage over competitors like Eventbrite.

Overall, Universe is an excellent tool for organizers looking to promote and manage successful events of any size. With its robust features, user-friendly platform, and cost-effectiveness, it offers unmatched value for users seeking an all-in-one package for ticketing and event management needs.

Clean Design: Users appreciate the clean and professional design of Universe's event website, with most reviewers commenting on its easy navigation and customization features. Many users noted that this feature sets Universe apart from other event platforms.

Exceptional Customer Support: Several reviewers have praised Universe's customer support team for being incredibly responsive and helpful. Customers appreciated the 24/7 technical support provided by the platform, allowing them to get help quickly when needed.

Easy to Use: According to many reviews, one of Universe's greatest strengths is its ease of use. The platform has a simple interface that makes it easy for users to register for events without any hassle. This simplicity is also reflected in the site's no-code solution for pop-up modals which makes creation quick and efficient.

Slow Performance: Several users have reported experiencing slow performance during peak use, causing frustration and delays in using the software.

Limited Customization Options: Many reviewers have noted that the software has limitations with customization and editing of event pages, making it difficult for them to create unique and personalized events.

Poor Customer Support: A significant number of customers have expressed dissatisfaction with the customer support offered by the software. They report that it cannot be transferred to customers after they make a purchase, leading to confusion and frustration when seeking help.

Rambox is a workspace organizer that allows users to unify as many applications as desired, presented as ideal for those who care about productivity while working with many business and personal apps.

Small companies or startups

On-premise

Medium

Large

Universe

A web portal is a web-based interface providing access to enterprise applications and other enterprise assets such as corporate databases, applications (including Web applications), and systems. They are designed as an on ramp to a variety of different assets, and can be configured easily by the end user.

Web Portal

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Create interactive intranet pages in the blink of an eye

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Boost team productivity with truly collaborative workspaces

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