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Versum has proven to be an essential tool for salon and beauty businesses that struggle with managing multiple operations. Users have …
Overview
What is Versum?
Versum is a powerful web-based software designed to support hair and beauty salons. With thousands of users depending on this software every day, Versum allows salon owners to streamline daily tasks and focus on growing their businesses with ease. The software offers many benefits, including real-time...
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What is Versum?
Versum is all-in-one, web-based hair & beauty salon software that will streamline your daily tasks, help you get more customers, and grow your business. The main features include: customer database with detailed appointment history, simple appointment book, SMS reminders and newsletters, statistics…
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.versum.com/m/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Tarik Barri - Versum Demo
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Versum live Demo
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Product Details
- About
- Competitors
- Tech Details
What is Versum?
Versum is a powerful web-based software designed to support hair and beauty salons. With thousands of users depending on this software every day, Versum allows salon owners to streamline daily tasks and focus on growing their businesses with ease. The software offers many benefits, including real-time reports for appointment scheduling, staff management, customer records management, and more.
One of the unique features offered by Versum is its single repository that stores all client bookings and information in one place. It provides quick access to customer details such as appointment histories, service preferences, payments, etc., ensuring efficient management of many different aspects of your business. Customers can check available booking slots via an online portal integrated into the software platform itself and book appointments instantly.
Versum's advanced inventory management features allow salon managers to easily track stock levels while monitoring product sales data side-by-side. This useful feature ensures no products run out during critical phases while providing insights into which products are selling better than others based on actual numbers recorded within the system. Overall, Versum is an excellent tool ideal for solo practitioners or mid-size salons seeking reliable help in increasing customer engagement and loyalty programs through automated email/SMS promotions without sacrificing efficiency in their operations.
Versum Features
- Supported: Appointment book
- Supported: Customer database
- Supported: Automatic appointment notifications
- Supported: Statistics and reports
- Supported: Employee management
- Supported: Online booking
- Supported: Inventory control
- Supported: Tips and commissions
- Supported: Social media management
- Supported: Gift cards and vouchers
- Supported: Point of Sale
Versum Screenshots
Versum Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Languages | English, Spanish, Polish |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Versum has proven to be an essential tool for salon and beauty businesses that struggle with managing multiple operations. Users have found Versum's features, such as aesthetics management, money box management, and client portfolio, to be invaluable in running their business. By offering online bookings and appointment management, users have saved time and made it easier for both themselves and their clients. The system's interactivity and useful features have allowed users to work without an administrator and increase efficiency while avoiding work gaps.
In addition to streamlining operations, Versum also offers customizable marketing tools, loyalty schemes, online software available on every device, rosters, inventory management tools. Users are able to store all of their clients' contact details and confirm appointments prior to their visit - saving them a lot of time while also looking professional. Clients have been able to book appointments online with ease, seeing their appointment history, loyalty points and even choose their favorite therapist from the comfort of their own home. Overall, Versum has been a comprehensive solution for businesses that want to become more organized, efficient in operation and better engaged with customers.
Ease of Use: Users have consistently found Versum to be easy and intuitive to use, with many reviewers praising the software's user-friendly interface. The online booking system is particularly appreciated by clients, who do not need to download any additional applications to make appointments.
SMS Reminder Feature: A significant number of users have praised the SMS reminder feature for reducing no-shows and streamlining scheduling. Clients appreciate receiving important service information through reminders, improving their overall experience with businesses that utilize Versum.
Customer Support: Many reviewers have highlighted the excellent customer support provided by Versum, noting that staff are prompt, helpful, and willing to clarify any questions about the software's capabilities. One reviewer in particular was impressed by their personal adviser who assisted them throughout setup and explained all features during two phone call meetings.
Missing Features: Some users have expressed disappointment that the phone app lacks some features available on the desktop version.
Complicated Scheduling: Several reviewers have found it difficult to change schedules and suggest improving this process.
Poor Checkout Experience: A number of customers find the checkout experience cumbersome, with suggestions for simplification, defaulting to print immediately, and options for printing multiple receipts.