Paymo vs. Wrike

Well suited: tracking time, making notes to share with clients, live reporting. Less so: tracking and bookkeeping - they don't market it as a bookkeeping app, though they do allow for invoicing through it. Still, my needs are such that I use a separate app for tracking receipts against a project and then invoicing clients.

Incentivized

I believe it's well suited if you have multiple jobs/projects that you need to keep organized. We work with multiple job types from print/creative to web, copy and digital ads so it helps us stay organized. I don't think it would be suitable for a company that doesn't have a lot of jobs to manage. We average over 1,200 requests a year.

Incentivized

• Time tracking. As long as you set up everything correctly on the front end, you don't have to think about it again and it will run in the background.
• Job management. Organizes jobs intuitively and can easily archive jobs.
• Support. If you ever have an issue or questions, they have a chat feature and will usually respond in a couple hours.

Incentivized

• Keeps projects on track
• Provides tools that make editing and reviewing tasks much easier
• Helps our team work effectively and efficiently despite many of us being remote workers
• Visually accessible on multiple platforms which makes it easy to do work from anywhere

Incentivized

• The main area for improvement is exportability of data. It's tough to get full data out of Paymo. You can export most things in CSV format, but if you were to start with Paymo and want to switch to another project management and accounting platform, there would be substantial manual effort involved.
• There also aren't as many integrations for Paymo as some of the more mainstream project management suites. This isn't necessarily Paymo's fault. It's just a function of them still being one of the "little guys." Something to be aware of before you select this platform though.

Incentivized

• Email alerts sometimes send too slowly.
• If you put a project on hold, it can be hard to find it once you are ready to return to it.
• Sometimes there are too many steps/tasks and the main page can get cluttered.

Incentivized

I wish that Wrike had more drag and drop functionality that would be connected to assignee and also I wish that the finish date of a task would update to the date where you checked completed. It does not do that. Also finishing a task doesn't move the start date of the next task it "protects your time in that way", but our management team wants us to quickly see what we have down the pipeline rather than having to scroll down the list of upcoming tasks.

Incentivized

It is a complete, a bit overambitious app but with many features that are needed. I didn't need most of the features but managed to make the most of the two I was using. Also, I think it is a well-rounded app and I am considering moving some team collab there.

Incentivized

It does take some time and work to really understand and use it properly, but I think the accessibility to help and documentation make that completely feasible. Once you know how to use it, I find it to be very user-friendly, and have very few complaints.

Incentivized

Over two years of (almost) daily usage without outages. Don't remember any errors. I give it 9 only because some Wrike plugins (for online document edit) are based on NPAPI architecture. These types of plugins are being phased out in new browsers, and NPAPI plugins are disabled by default in recent versions of Chrome so you have to do some browser adjustments when you switch browsers or move to another computer.

Wrike tasks loads fine, but I hate clicking files and wait for a bit of time since it is powerpoint or word, Wrike assumes I want to open those on Wrike. My suggestion is to link it to office 365 so we do not need Wrike based decoder for PPTX and DOCX

Incentivized

Good! Fast, excellent, speedy responses. They always wanted to know why and how they could improve on something (good on receiving feedback, too). Not that they were much needed, but my limited experience with them is good; they were really keen to understand what the problem was really about and how they could help with it.

Incentivized

Time and time again, Wrike has proved that they listen to their customers and put us first. From sales to support - they are quick to respond, encourcage community engagement and I never feel like i am callling a help center

We had staff in person provide some training

Incentivized

I love the Wrike training options. Wrike Discover has tons of courses, learning plans, certifications, etc. This is an area where Wrike definitely shines! I wish these resources were more in your face for new people, because it seems like a lot of coworkers didn't know all of this training was available to them.

Incentivized

There are a lot of bells and whistles in Wrike, and not all of it is easy or intuitive to understand once it's plopped in your lap. It's easier when there are a few choice people who understand Wrike as a platform and articulate it in such a way where it makes it easy to pass it along to others in the group

Similar in almost all project management aspects... Paymo seems to have a slight edge in invoicing and reporting. They are also adding new features regularly so that (in our opinion) makes the investment worth it. Customer support has also been terrific. Easy onboarding process and we found this solution the easiest to get started doing actual work with.

Incentivized

Wrike's UI, combined with its low-cost solutions, has been the standout factor compared to the other options sought. They have multiple license types suited to different usage, a standout compared to others that don't leave you stuck paying high license fees for licenses you won't use to that extent.

Incentivized

I’d go with a 9/10. It scales really well across teams and use cases, especially once you set things up properly. The only reason it’s not a full 10 is that it can take some effort to structure everything cleanly at the start.

• It helped us to realize that our actual spend for events like trade shows was actually higher with our manpower included

Incentivized

• Allow us to plan, execute, track, and effortlessly achieve the completion of all projects before the deadline.
• Great team collaboration that enhances team productivity and efficiency.
• Provide real time project status and progress easily.
• Projects stay well organized and assigning tasks to right people is simple.