Awesome 8x8
April 05, 2017

Awesome 8x8

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8

8x8 is used for all of our conference lines at work in each room. Anytime a client needs to call in, they use the number provided by 8x8. All of their numbers are set up on our Polycoms (VoIP phones) and it's flawless! Great service for a growing startup; once it's set up, you can forget about it!
  • Setup
  • Customer Support
  • Managing platform
  • It's been great. No headache at all.
It was one of the first things that Google showed. I've also used it in the past. Their customer service, I believe, puts them over the top over other vendors out there and you know when/if you need help, they have a friendly staff waiting to help you! Best service out there!
In a business environment where you want a phone setup with a number, or a virtual setup on a desktop, 8x8 is the way to go. The virtual app is really great! It has a Do Not Disturb (DND) mode for when you're busy and you can just use the computers config (mic and sound) to run it. Awesome!

8x8 Work Feature Ratings

Hosted PBX
10
Multi-level Interactive Voice Response (IVR)
10
User templates
10
Call reports
10
Directory of employee names
10
Answering rules
10
Message alerts
10
Video conferencing
10
Audio conferencing
10