Best VOiP Caller
July 09, 2019

Best VOiP Caller

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8 Virtual Office

We use it for incoming customer calls, conference calls, and texting clients.
  • Texting
  • Calling
  • Conference calls
  • Send MMS.
  • Better updates.
  • It freezes too often.
  • Improved sales.
  • Closing more sales.
  • Better answers for customers.
8x8 Virtual Office is well suited for:
  1. For large companies
  2. Easy to setup call queues
  3. Extension setup and easy to transfer lines

8x8 Work Feature Ratings

Hosted PBX
9
Multi-level Interactive Voice Response (IVR)
9
User templates
9
Call reports
9
Directory of employee names
9
Answering rules
9
Call recording
9
Call park
9
Call screening
9
Message alerts
9
Video conferencing
9
Audio conferencing
9
Mobile app for iOS
9
Mobile app for Android
9