8x8 Virtual Office service offers freedom in running my business...
July 09, 2019

8x8 Virtual Office service offers freedom in running my business...

Adam Harris | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8 Virtual Office

I utilize 8x8 Virtual Office to allow me to have two geographical phone numbers, remotely answerable so that I'm available to help existing or potential clients even when on the road.
  • Accessible on a range of platforms.
  • Offers customization in answerphone messages.
  • Allows multiple phone numbers to be answered within one account.
  • The service currently fulfills all our business needs.
  • Offered the opportunity to give up the office, thus reducing overheads.
  • Allowed the expansion into new geographical areas.
  • Simulates a professional presence in the marketplace.
Unsure if the services are comparable but having implemented Skype as a test, 8x8 offered the features of a Smartphone app and VOIP handset which were critical decisions in implementing a service. Furthermore, the widely available geographical area phone numbers was a major plus.
Where people work remotely, 8x8 Virtual Office offers the opportunity of having a physical presence without having the financial burden of an office. Whilst the service allows making and receiving calls through a smartphone or desktop app, it is also possible to connect by means of a VOIP handset.

8x8 Work Feature Ratings

Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
User templates
Not Rated
Call reports
9
Directory of employee names
Not Rated
Answering rules
9
Call recording
Not Rated
Call park
Not Rated
Call screening
Not Rated
Message alerts
Not Rated
Video conferencing
Not Rated
Audio conferencing
Not Rated
Mobile app for iOS
10
Mobile app for Android
Not Rated