Communication Made Easy
February 04, 2025

Communication Made Easy

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8 Work

to contact clients it allows me to answer texts phone calls and listen to VM from my cell as well as laptop

Pros

  • utilizes more than one device
  • easy to navigate
  • clear calls

Cons

  • automatically save information
  • communicate better with CRM
  • unsure
  • positive overall experience
  • ease of uploading program
easy to navigate

Do you think 8x8 Work delivers good value for the price?

Not sure

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of 8x8 Work go as expected?

Yes

Would you buy 8x8 Work again?

Yes

the fact you can access from multiple devices

8x8 Work Feature Ratings

Using 8x8 Work

100 - financial industry
  • recording calls
  • multiple device using for each individual
  • ease of use
  • unsure
  • multiple device use
  • ease of access
  • written note taking from calls AI
  • ai note taking
easy to navigate

Evaluating 8x8 Work and Competitors

  • Cloud Solutions
  • Integration with Other Systems
  • Ease of Use

8x8 Work Implementation

8x8 Work Support

Was off line
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
when I could not get back online

Using 8x8 Work

ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • multiple device use
  • ease of access
  • clear calls

Comments

  • Alison Stewart | TrustRadius Reviewer
    Dear Customer, thank you for taking the time to leave a review. We appreciate your feedback.

More Reviews of 8x8 Work