A Smart Solution for Modern Business Needs | TrustRadius

Overall Satisfaction with 8x8 Work

Use Cases and Deployment Scope

We've been using 8x8 Work for both phone and fax communications, and overall, it's been reliable and efficient.

Pros and Cons

Pros

Desktop and mobile apps make it easy to manage calls, both in-office and remotely.
The digital fax feature is excellent for remote workers who are not available to check in-office fax machines.
Call Quality is consistently good.

Cons

I haven't experienced any issues that require room for improvement.

Return on Investment

8x8 Work has been a great choice for our small business. It's very easy to manage calls, voicemails, and faxes from anywhere.

Usability

10

Very user-friendly and easy to manage.

Key Insights

Do you think 8x8 Work delivers good value for the price?

Yes

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

Yes

Did implementation of 8x8 Work go as expected?

Yes

Would you buy 8x8 Work again?

Yes

Likelihood to Recommend

8x8 Work has been a great choice for our small business!

8x8 Work Feature Ratings

Comments

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Alison Stewart
(Vendor Representative) commented a month ago
Dear Customer Thank you for your positive feedback Were delighted to hear that 8x8 Work has been a reliable and efficient solution for your small business particularly in managing calls and faxes remotely. Were thrilled that the platforms user-friendliness and mobile capabilities meet your needs effectively. Your satisfaction and recommendation mean a lot to us and we look forward to continuing to support your business communication needs.