8x8 Work review
November 03, 2025

8x8 Work review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8 Work

8x8 Work is a software application that will function with a desk phone or cell phone.
you can place, receive calls, check your voicemail, add/delete contacts.

Pros

  • place or receive calls from my cell phone.
  • place or receive calls from my desk phone.
  • Dial predefined contacts.
  • check voicemail.
  • block incoming callers.

Cons

  • Defining of headset function, remove Default option.
  • Operation of 8x8 Work having problems with operating system.
  • keep you logged in feature does not work.
  • 8x8 Work functions correctly.
  • 8x8 Work is a good software application for your phone.
  • 8x8 Work feature function correctly.
8x8 Work is a good software application.

Do you think 8x8 Work delivers good value for the price?

Yes

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of 8x8 Work go as expected?

I wasn't involved with the implementation phase

Would you buy 8x8 Work again?

Yes

Software application works well.

8x8 Work not functioning correctly in background.

8x8 Work Feature Ratings

Hosted PBX
10
Directory of employee names
10
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Message alerts
10
Mobile app for iOS
9
Mobile app for Android
9

Comments

  • Alison Stewart | TrustRadius Reviewer
    Dear Customer Thank you for your review Were pleased 8x8 Work keeps you connected on desktop and mobile. Your feedback on headset setup and login consistency helps us improve user experience.

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