Item: 8x8 X Series
Rating: 6
Author: Brendan Harris

Use Cases and Deployment Scope

I use 8x8 X Series at [the] office and on [my] laptop and cellphone for remote access. Can usually access outside of office

Pros and Cons

Allows remote access
Phone and fax use
Visual voicemail

Voicemails usually stop after 30 seconds
No way to silence phone ringing
Loses connection at times

Most Important Features

Remote access
Phone and fax use
Customer service availability

Return on Investment

Better remote access
Functionality
Support

Remote access is helpful. Can access work phone and voicemail from home or while traveling, as long as there is a connection. If poor service, it is problematic, but otherwise works fairly well, and it is linked with both phone and laptop to the office phone, so can access on all devices.

Functional but quirky

Overall Satisfaction with 8x8 X Series

Use Cases and Deployment Scope

Pros and Cons

Most Important Features

Return on Investment

Alternatives Considered

Key Insights

Do you think 8x8 X Series delivers good value for the price?

Are you happy with 8x8 X Series's feature set?

Did 8x8 X Series live up to sales and marketing promises?

Did implementation of 8x8 X Series go as expected?

Would you buy 8x8 X Series again?

Other Software Used

Likelihood to Recommend

8x8 X Series Feature Ratings