Make sure your internet can support this internet based phone system.
July 28, 2023
Make sure your internet can support this internet based phone system.
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with 8x8 X Series
We use 8x8 in our company so that supervisors in 3 departments can receive and send calls. The customer care person can also transfer calls to other departments so that she does not need to physically carry the phone to the person who needs to handle the call.
- It works well if your internet is strong enough.
- It is inexpensive.
- Set up is not user friendly.
- Customer support is not helpful in setting up the system.
- Drop calls and poor quality of voicemail. This may be an internet problem.
- It has had a negative impact on our business because of the number of missed calls.
- It has not improved our business objectives.
Do you think 8x8 Work delivers good value for the price?
Not sure
Are you happy with 8x8 Work's feature set?
Yes
Did 8x8 Work live up to sales and marketing promises?
No
Did implementation of 8x8 Work go as expected?
No
Would you buy 8x8 Work again?
No