8x8 all the way
November 13, 2019

8x8 all the way

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8 X Series (Formerly Virtual Office)

Everyone uses 8x8 24/7 in and out of the office.
  • Can use from anywhere
  • Can text through 8x8 to clients
  • Customer support available 24/7
  • Dropped calls
  • Call quality - can't hear all the time
  • love video conferencing
  • dropped calls have negatively effected our business
Customer support is very helpful when I call.

Do you think 8x8 Work delivers good value for the price?

Not sure

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

Yes

Did implementation of 8x8 Work go as expected?

I wasn't involved with the implementation phase

Would you buy 8x8 Work again?

Yes

8x8 Work Feature Ratings

Multi-level Interactive Voice Response (IVR)
7
User templates
7
Call reports
9
Directory of employee names
9
Answering rules
7
Call recording
8
Call park
7
Call screening
8
Message alerts
8
Video conferencing
8
Audio conferencing
8
Mobile app for iOS
8
Mobile app for Android
8