LinkedIn Sales Navigator for Gmail Reviews

45 Ratings
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Score 8.1 out of 100

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Reviews (1-16 of 16)

Arcoma L. Briceño | TrustRadius Reviewer
March 02, 2020

Sales Navigator: Leverage Your Entire Field of Businesses

Score 10 out of 10
Vetted Review
Verified User
Review Source
LinkedIn has innovated in many ways in recent years. We use the Sales Navigator for our Team. We are able to use this Customer Relationship Manager to organize our leads, especially from vendors whom we have an affiliated relationship with. We can tag the contact and the referral so that we can track if we are properly monetizing the relationship and having appropriate followup.
  • Tracking leads.
  • Attach to our CRM and create a sales funnel.
  • Get intel on who is looking at our profile, potential leads.
  • Per lead InMail price is steep.
  • Clunky integration with Pipeline Management.
  • Doesn't integrate with Kv Core.
Super functional, best for Android users, since the interface is best suited to that style. You might have to do a manual match between your Sales Navigator and your CRM. I am sure they will make more integrations for real estate as time goes on since we are a large player in the business to client followup arena.
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Samantha Juett | TrustRadius Reviewer
December 04, 2019

Sales Nav for Prospecting

Score 7 out of 10
Vetted Review
Verified User
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It's being used mainly by sales development reps. It makes it easier to connect with new prospects and send them messages.
  • See profiles of prospects to ensure that you are reaching out to the right person at the right company.
  • Find additional contacts at the same company.
  • Browse recent things the prospect has done to reference.
  • N/A
Sales Navigator is great for prospecting.
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Alexa Terry | TrustRadius Reviewer
November 20, 2019

Great for Prospecting!

Score 9 out of 10
Vetted Review
Verified User
Review Source
It is mostly being used by the sales team (I do believe we're the only ones with a license for it). We use it to search for leads or prospects. It integrates nicely with some other prospecting tools we use, as well as our CRM Salesforce. It solves the issues of us being able to easily find leads based on criteria we can choose from to narrow down our searches.
  • Has many filter capabilities for me to find exactly who I am looking for.
  • Integrates with other prospecting tools to create a well rounded with the information it can collect.
  • Integrates with SFDC- automatically uploads them as leads.
  • Integrates with Salesloft for me to easily start the cadence.
  • Does not always find the lead and sometimes a regular search does (rarely happens!).
Prospecting for me mostly! I love using it to find leads or contacts from companies who I am interested in reaching out to. It also lets you save leads, companies, etc. for you to follow them and will email you news on the individual or the company, which then helps with my outreach as well!
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Karim Mahroug | TrustRadius Reviewer
June 01, 2019

Good analytic tool

Score 8 out of 10
Vetted Review
Verified User
Review Source
We use this tool in my department and not in the whole organization. It solves the different issues we use to have like getting more contacts on social media and knowing what they are interested in and the needs of people we are trying to reach.
  • Increase contact on social media
  • Understand needs and interest
  • It is heavy with a lot of functionality and a lot of information.
We often have the issue where we run out of contact and this tool is particularly good to increase the number of contacts we try to reach. Also, you can get positive feedback and results very quickly.
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Anonymous | TrustRadius Reviewer
October 17, 2019

Useful tools for Sales Professional

Score 9 out of 10
Vetted Review
Verified User
Review Source
I handled Lead generation, Research and Business Development for more than a year. That time, I used Rapportive every day. Rapportive is very useful to a researcher like me. It makes our work faster and easier. It is a plug in extensions that you add on your browser. It will give you the insight of any form of email address when you hover the email address on your email. It can also display the Linkedin profile of an email address on the right side of your browser.
  • Lead's LinkedIn information.
  • Provides detail of a history in Social media activities.
  • Gives fast result using email address.
  • Sometimes it displays a different profile.
  • There are times that it crashes.
  • List of profile suggestions
I used Rapportive for several times and I really find it very helpful. You can definitely use this as a Research tool. This would be very helpful for Researchers. It will help you with your time management and it will reduce human pains. It is very user-friendly. You don't need to be a tech savvy for you to understand it's features.
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Anonymous | TrustRadius Reviewer
October 18, 2019

Great tool for reaching more prospects!

Score 8 out of 10
Vetted Review
Verified User
Review Source
It is a great way to navigate through LinkedIn to find prospective prospects, it makes our sales team way more productive.
  • Saves Us Time
  • Gives Us More Productivity
  • Gain More Sales
  • The search engine is not very good.
Well Suited:
Sales teams looking to use LinkedIn to find prospective clients and wanting to reach a lot of people quickly.
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Anonymous | TrustRadius Reviewer
June 21, 2019

Rapport is so rapportive

Score 10 out of 10
Vetted Review
Verified User
Review Source
A lot of my prospecting is done through LinkedIn (and Zoom). Having tools like Rapportive and nav turned on on LinkedIn allow for maximized efficiency. I use Rapportive to understand contacts before engaging allowing the ability to build...rapport, no pun intended, before ever speaking to them. This also provides me valuable geo data.
  • Information is displayed with no work
  • Geo data is beneficial for market segmentation
  • Works seamlessly with LinkedIn
  • More data is always better
  • API with general email (like Crystal)
  • Auto email generation
The primary time I find Rapportive to be invaluable is with the first, initial engagement with a prospect. They seem to react mush more favourably when I include information that Rapportive provides to me. This also takes the guesswork work out of email crafting which allows me to focus more time on other activities.
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Anonymous | TrustRadius Reviewer
August 03, 2019

I love Rapportive!

Score 10 out of 10
Vetted Review
Verified User
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Rapportive is a great tool to find out more about a potential customer before making initial contact. Understanding your customers and their needs before the start of the conversations is a powerful tool. For a sales agent, I cannot recommend them enough
  • Lead research.
  • Understanding potential customers.
  • Research.
  • Usability.
It is very appropriate for understanding a lead before making contact. You can find out there like/dislikes, industry, interests and so much more!
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Alejandro A. Cabral | TrustRadius Reviewer
November 28, 2018

Very useful tool!

Score 8 out of 10
Vetted Review
Verified User
Review Source
All of my Inside Sales teams used Rapportive. It was our go-to tool, or rather, one of the best sales companions we had. We used it across the board for more than 4 years and it helped my team become way more productive and keep their leads on sight. The big difference with a CRM being that with Rapportive all you needed was to open your email to have that quick view on who the person you were talking to / exchanging emails with was.
  • Really fast
  • Provides contact info at a glance
  • Lets you take notes!
  • Would be great to have a quick usage console / dashboard accesible right in the same window
  • Would love to see the add-on going beyond gmail. What about email clients?
  • Integration with more apps
[Rapportive is well suited] For any and all business that are gmail-based, for one.
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Eric Quanstrom | TrustRadius Reviewer
November 21, 2018

So much promise... So little fulfillment.

Score 7 out of 10
Vetted Review
Verified User
Review Source
Rapportive-- now LI Sales Navigator-- can be an invaluable tool for knowing exactly who is writing you in your inbox, every day. I've been using Rapportive since it wasn't owned by LinkedIn and this process of understanding who someone is, how we're connected, and their social identity is huge. I actually feel like I'm flying blind when I don't have this side-pane loading.
  • Pulls LinkedIn profiles automatically.
  • Gives me immediate insight to who the person writing me is, their title, company, and how or if we are connected-- plus shared connections.
  • If that person is NOT connected to Rapportive/LinkedIn, I also see this and it's a signal of their digital ghost status.
  • Lots of bugs. Seems like I have to uninstall, reinstall at least 1x per month.
  • Little forward development... Rapportive actually had MORE functionality back in 2013.
  • Lack of platform expansion. Chrome only is limiting.
So much promise and utility... So little software optimization. Rapportive occupies a weird space in the landscape. It's free, which is great. But it's free, which means LinkedIn doesn't really care about it as an offering. It suffers from lack of development-- frequent bugs, crashes, limited features, and little expansion into platforms that would be useful (Firefox!?!?).

I'd gladly pay for a reliable, working, stable version of Rapportive.
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Sam Dahl | TrustRadius Reviewer
January 29, 2018

Helpful especially in prospecting

Score 9 out of 10
Vetted Review
Verified User
Review Source
I added the Rapportive extension 2 and 1/2 years ago. It's been nice to have. It helps me put a face to a name. When the LinkedIn profile pops up on the side it's nice to have the extra confirmation that I have the right email address.
  • It's very smooth. When I hover over an email address, the page pops up immediately. It quickly changes between profiles as I hover over different email addresses.
  • Sometimes it tells me I need to log into my LinkedIn profile when I've already logged in. It's weird. It seems to be when the email address is not found. Instead of just saying the email is not found, it tells me I need to log in. Just something I've noticed.
  • Sometimes I get this weird thing where I go to compose an email and instead of having it open all the way to the right, it opens all the way to my left. I'm pretty sure Rapportive is what's causing it. It doesn't happen very often but sometimes I see that.
I'm in sales and am constantly emailing people. Usually, people, I don't know. It's really great for that. I can put a face with a name and it reminds me of their LinkedIn profile that I can go check out. It's probably not as helpful for less professional settings but never hurts.
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Anna Norregaard | TrustRadius Reviewer
October 27, 2017

Rapportive is great when it works

Score 8 out of 10
Vetted Review
Verified User
Review Source
Rapportive is being used on an individual basis across the sales team with free accounts to integrate linkedin profiles with emails you are viewing. I find it extremely helpful to see that snippet of information as I am responding to emails and to be able to click into profiles on the fly.
  • integrate linkedin profile with inbox
  • click into linkedin from inbox
  • view recent activity on social - twitter, facebook, linkedin
  • sometimes the extension breaks
  • sometimes incorrect profiles pull in
Rapportive is well-suited for B2B selling and also for social selling. It is less valuable when you do not have a concept of a lead, however I overall like having as much context as possible on the email conversations that I am having and who I am having them with.
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Pat Effinger | TrustRadius Reviewer
September 15, 2017

Rapportive Review

Score 10 out of 10
Vetted Review
Verified User
Review Source
I may be the only member of my team to utilize Rapportive but I use it to quickly connect the face and the name of my email recipients directly in my email client. For example, when I email John Doe I'm able to see John's LinkedIn profile and photo in the upper right corner of my email.
  • Rapportive allows me to put a face to an email address, which adds a human element to the generic email communication.
  • The main benefit on Rapportive is that I can see the LinkedIn profile of the person I'm connecting with through email directly in my email client and connect with them If I'd like.
  • Many people don't associate their work email with their LinkedIn profile (may use a personal email address) so it doesn't always provide much value.
There's really no reason to not use Rapportive. It's free, easy to install, and shows you the LinkedIn profile and photo of the people you're exchanging emails with.

It doesn't work as well if the people you email with don't use the particular email address for LinkedIn.
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Anonymous | TrustRadius Reviewer
November 29, 2017

Rapportive for In-Inbox Highlights

Score 8 out of 10
Vetted Review
Verified User
Review Source
I took it upon myself to use Rapportive, it is not something that my firm suggested, but I find that it is great to be able to see information from a potential client's LinkedIn profile right within my email inbox, and I'm glad that I found it. Even just seeing a picture of a potential client, who I sometimes won't meet in person for weeks or months after beginning to talk, is a great way to put a face to a name.
  • Finds a picture for your contact
  • Provides concise, helpful info about the contact
  • Looking up and linking contacts with multiple email addresses
It is great for sales prospecting and gathering leads, but I would not rely on it for any sort of deeper research into a client or referral source. It is great at what it does, providing a quick overview, a few highlights and a photo, but does not (and does not intend to) provide a full background check.
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Michael D. Bower | TrustRadius Reviewer
September 23, 2014

My favorite low-tech LinkedIn-email integration

Score 8 out of 10
Vetted Review
Verified User
Review Source
Rapportive is used by individual users in my organization. I mainly appreciate how it pulls in LinkedIn profile details.
  • Rapportive reminds you whether a contact is a first, second, or third-degree LinkedIn connection. This is helpful for deciding how familiar to be when emailing someone.
  • As long as you're emailing a LinkedIn connection, Rapportive pulls in a large headshot from LinkedIn connection, even if you haven't emailed the contact before.
  • Clicking on a particular message in a threaded conversation will show the Rapportive details for the sender of that message. Helpful for remembering who is who, especially in complicated threads where you may not be closely acquainted with all parties.
  • Rapportive could show recent tweets or Facebook posts. This would provide a better picture of how this person communicates and what they're interested in.
  • Pulling in content from profile websites like would be really nice.
Rapportive takes up the right side of the window, so it wouldn't be optimal in cases where the full screen was required.
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Lisa Carnes | TrustRadius Reviewer
April 22, 2014

Reliable tool for lead generation

Score 10 out of 10
Vetted Review
Verified User
Review Source
Rapportive helped my team find accurate information for our leads.
  • It is accurate
  • It is fast
  • It is reliable
  • There is nothing I would improve
If you have a lead inbound with little information given, Rapportive will match that info across the web to help you build a solid pipeline.
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LinkedIn Sales Navigator for Gmail Scorecard Summary

Feature Scorecard Summary

Advanced search (9)
Identification of new leads (11)
List quality (9)
List upload/download (7)
Ideal customer targeting (10)
Load time/data access (10)
Contact information (13)
Company information (14)
Industry information (13)
Lead qualification process (9)
Smart lists and recommendations (8)
Salesforce integration (8)
Company/business profiles (12)
Alerts and reminders (6)
Data hygiene (11)
Automatic data refresh (10)
Tags (7)
Filters and segmentation (8)
Sales email templates (5)
Append emails to records (6)

About LinkedIn Sales Navigator for Gmail

LinkedIn Sales Navigator for Gmail (formerly Rapportive) is a free Chrome Extension that shows an email recipient's LinkedIn details within the user's Gmail inbox, and allows users to jump to the contact's LinkedIn profile.

Rapportive was acquired by LinkedIn in 2012. In November 2017, LinkedIn released a new version of Rapportive called Sales Navigator Lite for Gmail, which makes some features of LinkedIn Sales Navigator accessible from within user's email inbox. A subscription to LinkedIn Sales Navigator unlocks premium features in the Chrome extension for Gmail.
Categories:  Sales Intelligence

LinkedIn Sales Navigator for Gmail Integrations


  • Does not have featureFree Trial Available?No
  • Has featureFree or Freemium Version Available?Yes
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

LinkedIn Sales Navigator for Gmail Technical Details

Operating Systems: Unspecified
Mobile Application:No