8x8 will keep you in touch!!
Overall Satisfaction with 8x8 X Series (Formerly Virtual Office)
In addition to providing 8x8 X Series services to my clients, I also use it as my in-house system providing a better means for my customers and prospects to stay in touch with me via voice, text, or video conference. I am a certified Sales Engineer for 8x8 with the ability to perform full Network Analysis testing to confirm the viability of adding a voice application to the users current network.
- Their Desktop and Mobile apps are well thought out and easy to use.
- They include all the features into the basic X2 extension that most companies need.
- They have an excellent migration path into the product as well as growth within the product.
- Add the voicemail transcription function to the mobile app.
- Allow admin without X License and phone access to capability to record auto attendant greetings - this was lost between account manager and config manager.
- Set up "Super User" access to accounts I've setup - one login and select account to work on...
- It's helpful to show the prospective clients how I use my system and how easy it is to work with.
- The ability to stay in touch when not at my desk it an enormous benefit.
- One extension has voice, text, and video conferencing built in - no extra charge.
Much easier to implement new extensions, includes all the feature and apps on the basic X2 license.
Do you think 8x8 Work delivers good value for the price?
Yes
Are you happy with 8x8 Work's feature set?
Yes
Did 8x8 Work live up to sales and marketing promises?
Yes
Did implementation of 8x8 Work go as expected?
Yes
Would you buy 8x8 Work again?
Yes