8x8 Review
January 13, 2021

8x8 Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Overall Satisfaction with 8x8 X Series (Formerly Virtual Office)

Used all across the business and we resell the system. The system helps us connect with our colleagues during WFH periods through swift virtual meeting interactions and voice calls.
  • Video meetings
  • Call quality
  • Chat room accessibility
  • Swift interactions
  • Easy user interface
  • Easy analytics
  • More fun interactions on virtual meetings, such as backdrops etc.
  • Very positive ROI. We have managed to stay open and contact our clients from home like we would do if we were in the office.

Do you think 8x8 Work delivers good value for the price?

Yes

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of 8x8 Work go as expected?

I wasn't involved with the implementation phase

Would you buy 8x8 Work again?

Yes

It is great for working from home. Would not recommend for personal use as it is a professional user base system.

8x8 Work Feature Ratings

Hosted PBX
10
User templates
10
Call reports
10
Directory of employee names
10
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Message alerts
10
Video conferencing
10
Audio conferencing
10
Video screen sharing
10
Instant messaging
10
Mobile app for iOS
10
Mobile app for Android
10