Fantastic Product
May 16, 2014

Fantastic Product

Taylor Kimmel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Act-On

We use Act-On to communicate with our members (customers) through email and track their online interests to foster better relationships.
  • It's a user-friendly platform that gives us flexibility in design and content.
  • It collects tons of useful data to help us better understand what each individual customer is looking for in our products.
  • It eases communication between us and our customer and allows communication to be consistent and branded.
  • We would really like Act-On to remember more of our company's settings, such as brand colors and fonts, so they could be set as our defaults.
  • Better customer service
  • Strengthening of our brand throughout communication efforts
I do not know too much about this product, but I know Act-On was more within our budget.
It has honestly made communication efforts 100 percent easier and more effective.
I would say use Chrome or FireFox when working with Act-On. Internet Explorer doesn't always play nice.