A+ For Straightforward B2B Marketing Automation and Customer Support Team
December 07, 2015

A+ For Straightforward B2B Marketing Automation and Customer Support Team

Marc Laughlin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Act-On

We integrated Act-On into our marketing plans at a B2B startup to engage, nurture and qualify our customers’ prospects based on their behavior, and with as much automation as possible. We wanted, and were successful within 30 days of purchase, to attract, nurture and capture leads for sales follow-up based on how they engaged with our drip e-mail outreach, the related hosted landing pages and forms, and downloads of our whitepaper content. After working with the software for three months, and with the guidance of their support team, we are continuing to find new ways to use the platform to address marketing problems, like tracking traffic coming from inbound channels including AdWords.
  • Invest in Act-On for the support team, they will help you quickly put Act-On marketing automation to productive use.
  • The platform has straightforward A/B testing for landing pages, and it produces accessible and informative marketing statistics.
  • Act-On’s website tracking beacon and its Website Prospector displays visitors to our website in a complimentary way to Google Analytics.
  • Act-On’s landing page and forms builders take time to get up and running with, and with several months of experience, and their new revision of the landing page builder it still needs improvements. You might spend a lot of time if you choose to use their page builder, although to be fair the landing pages work well once completed.
  • We wanted, and were successful within 30 days of purchase, to attract, nurture and capture leads for sales follow-up based on how they engaged with our drip e-mail outreach, the related hosted landing pages and forms, and downloads of our whitepaper content.
Act-On is a straightforward automated marketing platform that, with their support team will serve a small to medium sized business well. The dedicated support team and their Act-On University training site are useful resources for getting started.

Act-On Feature Ratings

WYSIWYG email editor
8
Dynamic content
8
Ability to test dynamic content
7
Landing pages
5
A/B testing
10
Mobile optimization
10
Email deliverability reporting
10
List management
10
Triggered drip sequences
10
Lead nurturing automation
10
Lead scoring and grading
10
Data quality management
10
Automated sales alerts and tasks
10
Event/webinar marketing
Not Rated
Social sharing and campaigns
10
Social profile integration
4
Dashboards
10
Standard reports
10
Custom reports
Not Rated
API
Not Rated
Role-based workflow & approvals
Not Rated
Customizability
Not Rated
Integration with Salesforce.com
8
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated