I choose ActiveCampaign
July 07, 2020

I choose ActiveCampaign

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Small Business

Overall Satisfaction with ActiveCampaign

I own a small business and use ActiveCampaign across the whole organization, as it is integrated with most of the tools I use. It allows me to create a database of potential clients and build a relationship with them based on trust, as well to keep the contact with those who already bought from me, so they become loyal clients.
  • Automations is one of the features I love the most. I can create workflows to welcome new leads or new clients, to let them know about me and my company, to sell my products and services taking into account their interests and behaviour (if they read an e-mail, if they clicked an offer, if they already bought another product...). I can even recover abandoned carts.
  • I love the possibility to personalize my e-mails according to my contacts profile or behaviour, so they feel I talk directly to them (I call them by their names or show some paragraphs just to those who attended some courses).
  • It is also great that it allows direct and easy integrations with most of the marketing tools and softwares in the market.
  • The pricing plan changes from 10.000 to 25.000 contacts and I miss a new pricing plan in the middle, from 10.000 to 15.000 or 17.500 contacts.
  • It is not possible to pay the monthly bill by Paypal.
  • I miss the display of automations or sequences which are built inside other main automations.
  • I allows me to convert visitors to my website into leads, and some of these leads into clients (~ 400 leads/monthly).
I feel Active Campaign is more intuitive, user-friendly and have the potential to help you build a closer relationship with your contacts thanks to features such as the segmentation, the use of tags, the personalization and advanced automations.
I think ActiveCampaign is great if you have an online presence and want to be in contact with your audience, build trust and save time.

ActiveCampaign Feature Ratings

WYSIWYG email editor
9
Dynamic content
10
Ability to test dynamic content
9
Landing pages
Not Rated
A/B testing
10
Mobile optimization
10
Email deliverability reporting
8
List management
9
Triggered drip sequences
8
Lead nurturing automation
Not Rated
Lead scoring and grading
Not Rated
Data quality management
8
Automated sales alerts and tasks
Not Rated
Event/webinar marketing
5
Social sharing and campaigns
9
Social profile integration
7
Dashboards
9
Standard reports
9
Custom reports
9
API
10
Role-based workflow & approvals
8
Customizability
9
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated