Highly recommend ActiveCampaign
September 06, 2021

Highly recommend ActiveCampaign

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Other

Overall Satisfaction with ActiveCampaign

We use ActiveCampaign to send biweekly newsletters and to set up autoresponder campaigns for lead generation. We send newsletters to both our B2B and B2C audiences and make use of the segmentation options when sending. Segmenting audiences is especially useful for B2C when we are trying to sell specifically to leads or upsell current customers.
  • Segmentation. This is useful when needing to send campaigns to different parts of the sales funnel.
  • Automation. I am able to set up successful drip campaigns through automation options.
  • General design. While there is always room for improvement, there is a lot of design ability.
  • Glitchy sometimes. Sometimes a font size will change or something will be underlined randomly and can't be switched back without closing the newsletter and coming back.
  • Communication. Sometimes I don't get a response when I have issues.
  • Amount of fonts. I would like more fonts available if possible.
  • We make money through our drip campaigns. When someone enters lead gen for a trial, I will send them a coupon code through ActiveCampaign. I am then able to resend the code if they haven't opened that email in a certain amount of time.
ActiveCampaign is cheaper with just as much (if not more) capability. Mailchimp is very easy to use, but so is ActiveCampaign. They have very similar uses, so it's all preference. Mailchimp seems to continuously raise their prices, but I am happy with the cost of ActiveCampaign. I also like how you have a personal representative.

Do you think ActiveCampaign delivers good value for the price?

Yes

Are you happy with ActiveCampaign's feature set?

Yes

Did ActiveCampaign live up to sales and marketing promises?

Yes

Did implementation of ActiveCampaign go as expected?

Yes

Would you buy ActiveCampaign again?

Yes

If you're looking for a general newsletter send, ActiveCampaign is great! I switched from Mailchimp and I'm very happy. The automation options are also really straightforward and easy to use. You could pretty much teach yourself how to use ActiveCampaign— it took a few weeks for me to consider myself an expert.

ActiveCampaign Feature Ratings

WYSIWYG email editor
8
Dynamic content
8
Ability to test dynamic content
7
Landing pages
5
A/B testing
5
Mobile optimization
8
Email deliverability reporting
9
List management
9
Triggered drip sequences
10
Lead nurturing automation
7
Lead scoring and grading
Not Rated
Data quality management
Not Rated
Automated sales alerts and tasks
Not Rated
Calendaring
Not Rated
Event/webinar marketing
10
Dashboards
10
Standard reports
10
Custom reports
10
API
Not Rated
Role-based workflow & approvals
Not Rated
Customizability
8
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated