Great Emailing Platform for Automations!
September 06, 2021

Great Emailing Platform for Automations!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Other

Overall Satisfaction with ActiveCampaign

We use ActiveCampaign for our client base across multiple companies. We build automation and email funnels to constantly "touch" email contacts and remind them we are there. We use it for event registrations, reminders, and other notifications. We use it to promote new videos and social media channels. We use it for site tracking and analytics.
  • The automation and funnels are awesome. They are easy to use and understand and can be as complex or easy as needed.
  • The site tracking is immensely useful. We love to use triggers and measure results using this tool.
  • The email builder is much better to use than Mailchimp, for example.
  • Prices climb pretty quickly. I'd love to see more of the advanced features in the lower tiers.
  • The media uploader was a mess but they are making improvements on that.
  • I ran into an error in which the automation kept triggering a few times and not sure what that was about. Automations are generally great, though.
  • Reply rates and open rates have improved.
  • Clients tend to love the personalization.
  • No direct ROI from ActiveCampaign that we can see, but sending clients things regularly has helped the businesses we work with exponentially.
ActiveCampaigns automations are much more sophisticated, user-friendly, and easy-to-use than Mailchimp.

Do you think ActiveCampaign delivers good value for the price?

Yes

Are you happy with ActiveCampaign's feature set?

Yes

Did ActiveCampaign live up to sales and marketing promises?

Yes

Did implementation of ActiveCampaign go as expected?

Yes

Would you buy ActiveCampaign again?

Yes

If you'd like to create an event or webinar registration page and send out reminders.
If you'd like to use FB ads in the lead center that trigger an email and then put the contact into an email funnel (using Zapier).
If you'd like to build personalized automation for your client base.

If you're a really small business, I'd probably use another program.

ActiveCampaign Feature Ratings

WYSIWYG email editor
4
Dynamic content
7
Ability to test dynamic content
Not Rated
Landing pages
Not Rated
A/B testing
Not Rated
Mobile optimization
4
Email deliverability reporting
7
List management
7
Triggered drip sequences
9
Lead nurturing automation
Not Rated
Lead scoring and grading
Not Rated
Data quality management
Not Rated
Automated sales alerts and tasks
4
Calendaring
Not Rated
Event/webinar marketing
8
Social sharing and campaigns
Not Rated
Social profile integration
Not Rated
Dashboards
6
Standard reports
6
Custom reports
Not Rated
API
8
Role-based workflow & approvals
Not Rated
Customizability
5
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated