TOC ActivTrak Review
February 18, 2021

TOC ActivTrak Review

Eric Allen | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with ActivTrak

With the pandemic and our employees working remotely for the first time ever, we needed some more visibility into how our employees getting their jobs done throughout a typical work week. We use ActivTrak across our whole company to look for opportunities to help our employees work more efficiently. We are also utilizing ActivTrak to identify opportunities where work needs to be spread out more so that we do not have employees that are working 14 hours a day and some employees that are working 5 hours a day.
  • Internet usage including if the employee is searching how to accomplish something. This gives the supervisor insight into which employees might needs some more coaching or training.
  • Use of cloud storage by employees.
  • What programs and websites are being utilized the most across the company.
  • Times and durations of when employees work. It helps management see how much time our employees put in to get their jobs done.
  • The USB tracking seems to be lacking. We set up an alarm for USB usage and received a lot of false positives.
  • ActivTrak is still perceived as a negative with our employees. It is hard to make a positive spin on this.
  • ActivTrak helps give a positive picture on how our employees are getting their job done.
  • ActivTrak also identified that we had some employees that did not have enough work to do. We were able to shift some work loads to these employees.
  • Negative is the perception that the company does not trust them.
  • Internet tracking. We like that we can see what pages the employees are on including what YouTube video they are watching.
  • Internet tracking for cloud storage usage.
Total visibility into what the employee is doing on their corporate computers.
I feel like I have already answered this question in previous questions.
It is a good product.
Activtrak is well suited to provide an accurate picture of how employees are working and what programs they are utilizing. It is hard to get around what the employees think when they hear that they are being tracked. It makes it seem that the company does not trust them.

ActivTrak Feature Ratings

Automated data collection
8
Data analysis
9
Benchmarking
9
Pre-built content
9
Data management
9
Self-service insights
9