Happy with ActivTrak
November 15, 2021

Happy with ActivTrak

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ActivTrak

It is currently being used by a single department within the company. It has helped with transitioning to a hybrid/remote work situation. Not only being able to understand productivity and engagement but also software usage has helped us better understand the workload on our teams. In time I do believe it will be adopted by the entire company.
  • Track software usages for licensing purposes
  • Track productivity
  • Provides a user friendly platform
  • Too many tabs on the left. Pages need condensed and more accurate naming
  • Could have better onboarding training
  • More support with how to structure back of house setup
  • Improved awareness
  • Improved productivity
  • Assisted with transitioning to hybrid remote work
By having teams aware that their activities are being tracked.
We have not had a chance to re-balance workloads
It has not helped with that yet.

Do you think ActivTrak delivers good value for the price?

Yes

Are you happy with ActivTrak's feature set?

Yes

Did ActivTrak live up to sales and marketing promises?

Yes

Did implementation of ActivTrak go as expected?

No

Would you buy ActivTrak again?

Yes

ActivTrak does all the things a monitoring software should do well. It has been helpful in understand the productivity of teams and their software usage.

ActivTrak Feature Ratings

Automated data collection
9
Data analysis
7
Benchmarking
6
Pre-built content
8
Data management
8
Self-service insights
9