The best ERP solution for mid market, commerce driven merchants
September 08, 2023

The best ERP solution for mid market, commerce driven merchants

Philip Krug | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Retail-Commerce

Modules Used

  • Commerce Connector

Overall Satisfaction with Acumatica

West Coast Sailing migrated from Quickbooks to Acumatica to automate and modernize our retail fulfillment operation. The native commerce connector allows for a more seamless connection with our BigCommerce storefront. The cloud-based, fully customizable solution allows our team to operate from anywhere. All aspects of our business have benefited from this ERP - we operate faster, smarter, and with less manual work.
  • Commerce Connector
  • Customizable reporting
  • Automation Schedules
  • Third party marketplace integrations
  • Better support for all ecommerce product types
  • Improved onboarding documentation
  • Processing 25% more orders in less time and with less staff than with our previous solution
  • Access from anywhere has allowed our team to scale beyond our physical location
Acumatica Support Community
We do not have industry-specific needs, but rather needs shared by many retail distribution companies that offer a variety of products to a wide customer base. We believe that our software suite is among the best currently in use by competitors in our industry, which has allowed us to stay competitive and agile.
Best combination of features and price for a mid-sized merchant. Great value when you consider how customizable the solution can be if you have very specific use cases to solve for. The solution is more expensive than most software a small business might start on, but we see Acumatica as the best option for scaling.

Do you think Acumatica delivers good value for the price?

Yes

Are you happy with Acumatica's feature set?

Yes

Did Acumatica live up to sales and marketing promises?

Yes

Did implementation of Acumatica go as expected?

No

Would you buy Acumatica again?

Yes

Merchants already using Shopify or BigCommerce that want to scale their inventory/order management software and process/handle a large volume of orders or products. This is an ideal mid-market product. Acumatica would be less suited to businesses with a smaller product catalog where the gains might not be worth the cost of the solution.

Acumatica Feature Ratings

Accounts payable
8
Accounts receivable
8
Global Financial Support
7
Primary and Secondary Ledgers
8
Journals and Reconciliations
7
Configurable Accounting
9
Standardized Processes
9
Billing Management
8
Cash and Asset Management
8
Travel & Expense Management
Not Rated
Budgetary Control & Encumbrance Accounting
Not Rated
Period Close
10
Inventory tracking
10
Automatic reordering
7
Location management
10
Pricing
8
Order entry
9
Credit card processing
7
Cost of goods sold
10
Order Orchestration
8
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Dashboards
10
Standard reports
10
Custom reports
10
API for custom integration
Not Rated
Plug-ins
6
Role-based user permissions
6
Single sign-on capability
Not Rated
Award Lifecycle Management
Not Rated
Project Planning and Scheduling
Not Rated
Task Insight for Project Managers
Not Rated
Project Mobile Functionality
Not Rated
Definable Resource Pools
Not Rated
Not Rated
Bids Analyzed and Compared
Not Rated
Contract Authoring
Not Rated
Requisitions-to-Purchase Orders Integrated
Not Rated
Supplier Management
Not Rated
Risk Repository
Not Rated
Control Management
Not Rated
Control Efficiency Assessments
Not Rated
Issue Detection
Not Rated
Remediation and Certification
Not Rated
Transportation Planning and Optimization
Not Rated
Transportation Execution Management
Not Rated
Trade and Customs Management
Not Rated
Fulfillment Management
8
Warehouse Workforce Management
Not Rated
Not Rated
Production Process Design
Not Rated
Production Management
Not Rated
Configuration Management
Not Rated
Work Execution
Not Rated
Manufacturing Costs
Not Rated
Forecasting
8
Inventory Planning
8
Performance Monitoring
8
Proposal Management
Not Rated
Product Master Data Management
Not Rated