Gem cabinets review
Updated January 26, 2026

Gem cabinets review

Eric Moon | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Construction

Modules Used

  • Project Accounting Suite
  • Customer Management Suite

Overall Satisfaction with Acumatica

Project accounting, Project costing. We use it to sell, inventory, ship, schedule and invoice. It has revolutionized out business and given so many insights to our staff and board members. We have over 150 employees and average about 700 projects per month between our organizations. Acumatica has given our users more decision making kpis to improve our business

Pros

  • Project costing
  • Change orders
  • Activities and tasks
  • Ap recognition
  • Field application
  • Scheduling

Cons

  • Cost codes
  • Field application photos
  • More forms to create
  • Field application
  • Actual margins on a project level
  • Change orders
  • Great repeatability
I have not used the AI capabilities too much yet. We have used the Ai anomaly GI, it has taken some time to train the system but it is getting better. I saw the AI summary available in the newest update for activity stings, and it looks very good. Excited to use it
7-12 months
Our internal customers have much more visibility and can access customer information quickly and are more self reliant then before. Having information on site is great for our internal staff. Our external customers get reached out to much quicker thanks to activities and projects tasks. Out Purchasing department has saved thousands of man hours
We use Acumatica for our sales team to manage our leads and opportunities. We also use it to track our orders and receive our products. We also use Acumatica to ship our products. We also schedule our field staff, the calendar has been life saving. We also use Acumatica to invoice our products
The 3% annual charge gave us confidence and helped us feel secure about this long term solution. Acumatica also had thr best Var we had ever seen. The answer company really sold us on the scalability and great network of issues that can help our business change for the better. The dashboards also helped

Do you think Acumatica delivers good value for the price?

Yes

Are you happy with Acumatica's feature set?

Yes

Did Acumatica live up to sales and marketing promises?

Yes

Did implementation of Acumatica go as expected?

Yes

Would you buy Acumatica again?

Yes

Acumatica works great for construction and companies with high inventory and lots of shipments. It's great for companies with sub contractors that need information on site Acumatica has a great financial backbone. The only case I could see not being good is companies that need complex commission structures and are non for profit

Acumatica Feature Ratings

8.4
Accounts payable
8
Accounts receivable
8
Global Financial Support
9
Primary and Secondary Ledgers
10
Journals and Reconciliations
7
Configurable Accounting
9
Standardized Processes
8
7.0
Billing Management
7
Cash and Asset Management
7
Travel & Expense Management
7
Budgetary Control & Encumbrance Accounting
7
Period Close
Not Rated
6.7
Inventory tracking
9
Automatic reordering
8
Location management
3
7.6
Pricing
6
Order entry
7
Credit card processing
7
Cost of goods sold
9
Order Orchestration
9
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
8.7
Dashboards
10
Standard reports
8
Custom reports
8
8.0
API for custom integration
8
Plug-ins
8
9.5
Role-based user permissions
10
Single sign-on capability
9
3.0
Award Lifecycle Management
3
Project Financial Management ()
Not Rated
7.5
Project Planning and Scheduling
9
Task Insight for Project Managers
5
Project Mobile Functionality
8
Definable Resource Pools
8
7.5
Bids Analyzed and Compared
9
Contract Authoring
8
Requisitions-to-Purchase Orders Integrated
6
Supplier Management
7
7.4
Risk Repository
8
Control Management
7
Control Efficiency Assessments
8
Issue Detection
7
Remediation and Certification
7
7.8
Transportation Planning and Optimization
8
Transportation Execution Management
9
Trade and Customs Management
7
Fulfillment Management
7
Warehouse Workforce Management
8
8.0
Production Process Design
7
Production Management
8
Configuration Management
9
Work Execution
8
Manufacturing Costs
8
8.0
Forecasting
8
Inventory Planning
8
Performance Monitoring
8
7.0
Proposal Management
7
Product Master Data Management
7

Using Acumatica

200 - Field services, project accounting, AP, AR, Project quotes, Project management,
3 - Self starters, business process experts, Excel skills, good training skills,
  • Project management
  • Field services
  • Project accounting
  • Task tracking
  • CRM tracking
  • Costing tracking
  • Help integrate into AI
  • Marketing campaigns
  • Field reporting
Works well, just need to ensure pricing doesn't increase too much

Evaluating Acumatica and Competitors

Yes - Bp logistics and Microsoft dynamics GP. They didn't work well with our business process
  • Cloud Solutions
  • Scalability
  • Other
Cost was very important to use
I would include more users from our team during implementation to snure more buy-in across the company

Acumatica Implementation

We had a Great VAR, took a long time but overall we are happy
  • Third-party professional services
The Answer company
Yes - Phase 1 was the construction edition

Phase 2 was manufacturing (we decided not to fully implement
Change management was a major issue with the implementation - We should have involved more users earlier on, help with the buy-in
  • Getting users training
  • Customizations
  • Matching our current business process

Acumatica Support

Tickets stay open and unanswered for too long. The bright side is they don't have too many bugs
ProsCons
Knowledgeable team
Immediate help available
Support cares about my success
Quick Initial Response
Slow Resolution
Need to explain problems multiple times
No, too keep costs down
Yes - No, still waiting on responses
We have only ever submitted a ticket once, the system is very good at limiting bugs that actually get to customers

Using Acumatica

So easy to learn, very smooth UI. Logs on field appointments could be improved. But other than that, very user friendly
ProsCons
Like to use
Easy to use
Well integrated
Quick to learn
Feel confident using
Unnecessarily complex
Requires technical support
Inconsistent
Cumbersome
Lots to learn
  • Creating a project
  • Adding a change order
  • Adding inventory
  • Some business events
  • Fixing appointment logs
  • Releasing time activities
Yes - It needs to be improved

Comments

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