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Acumatica - review
January 30, 2024

Acumatica - review

Jenny Capes | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Software Version

Construction

Modules Used

  • FInancial Management Suite
  • Project Accounting Suite
  • Customer Management Suite

Overall Satisfaction with Acumatica

I use Acumatica primarily for financial reporting. It is the ERP that has been adopted for corporate and construction financial reporting.
  • Approval workflows
  • Reports are easy to read
  • Entering AP
  • Needs to have an integration for smaller GC's to manage sub-billing
  • Ability to run reports across fiscal years
  • Easier tracing of data
  • Too much time required to research and correct mistakes
7-12 months
It has made me realize the push to house more data within Acumatica to hopefully ease some difficulties. For example, inventory, project estimates, and warehouse.
Still trying to determine the best way for Acumatica to suit our specific needs.
Have not used

Do you think Acumatica delivers good value for the price?

Not sure

Are you happy with Acumatica's feature set?

No

Did Acumatica live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Acumatica go as expected?

I wasn't involved with the implementation phase

Would you buy Acumatica again?

Yes

It is not easy to determine error messages and their meaning.

Acumatica Feature Ratings

7.0
Accounts payable
7
Accounts receivable
Not Rated
Global Financial Support
Not Rated
Primary and Secondary Ledgers
Not Rated
Journals and Reconciliations
Not Rated
Configurable Accounting
Not Rated
Standardized Processes
Not Rated
Not Rated
Billing Management
Not Rated
Cash and Asset Management
Not Rated
Travel & Expense Management
Not Rated
Budgetary Control & Encumbrance Accounting
Not Rated
Period Close
Not Rated
Not Rated
Inventory tracking
Not Rated
Automatic reordering
Not Rated
Location management
Not Rated
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
Cost of goods sold
Not Rated
Order Orchestration
Not Rated
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Not Rated
Dashboards
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Not Rated
Award Lifecycle Management
Not Rated
Project Financial Management ()
Not Rated
Not Rated
Project Planning and Scheduling
Not Rated
Task Insight for Project Managers
Not Rated
Project Mobile Functionality
Not Rated
Definable Resource Pools
Not Rated
Not Rated
Bids Analyzed and Compared
Not Rated
Contract Authoring
Not Rated
Requisitions-to-Purchase Orders Integrated
Not Rated
Supplier Management
Not Rated
Not Rated
Risk Repository
Not Rated
Control Management
Not Rated
Control Efficiency Assessments
Not Rated
Issue Detection
Not Rated
Remediation and Certification
Not Rated
Not Rated
Transportation Planning and Optimization
Not Rated
Transportation Execution Management
Not Rated
Trade and Customs Management
Not Rated
Fulfillment Management
Not Rated
Warehouse Workforce Management
Not Rated
Not Rated
Production Process Design
Not Rated
Production Management
Not Rated
Configuration Management
Not Rated
Work Execution
Not Rated
Manufacturing Costs
Not Rated
Not Rated
Forecasting
Not Rated
Inventory Planning
Not Rated
Performance Monitoring
Not Rated
Not Rated
Proposal Management
Not Rated
Product Master Data Management
Not Rated

Using Acumatica

5 - Procurement
Project Management
Finance
2 - Our support comes from our parent company
  • Procurement
  • Project Management
  • Accounting
  • Still TBD
I have used several programs in the past that were more user-friendly, and I feel that Acumatica lacks in that area.

Evaluating Acumatica and Competitors

  • Other
Acumatica was already in place by our parent company.

Acumatica Implementation

Acumatica Support

I've had a great experience with support that went above and beyond to help me with my issues and another that was not very informative but did help some.
ProsCons
None
None
Yes! When the new tenant I work in was set up, it was set up in a way that was not going to be used. Support went above and beyond to help me with the corrections required for data to reflect as needed.

Using Acumatica

I do not feel Acumatica to be very user-friendly or intuitive.
ProsCons
None
Unnecessarily complex
Difficult to use
Requires technical support
Not well integrated
Inconsistent
Cumbersome
Feel nervous using
Lots to learn
  • None
  • Navigating error messages
  • Researching data