ISS Acumatica review
February 01, 2024

ISS Acumatica review

Francisco Callegari | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

General Business

Modules Used

  • FInancial Management Suite
  • DIstribution Management Suite
  • Project Accounting Suite
  • Customer Management Suite
  • Mobility

Overall Satisfaction with Acumatica

We use Acumatica at ISS to run our sales, operations and financials. We have a total of 154 users at this time. The user count will grow to 200+ when we rollout the field services solution later this year. We’re also integrating Acumatica with GoFormz and ADP to provide a comprehensive automated solution for our company needs.
  • Reporting
  • Ease of use
  • Version upgrades
  • Great performance
  • Integration with power bi
  • Integration with Microsoft copilot
  • File management
  • Productivity
  • Profitability
  • Revenue generation
It has been a great tool to reduce costs, improve productivity by eliminating double or manual entry. It also helped drive user adoption after implementation thanks to its licensing model and the fact it is a cloud base solution. It supports remote work while allowing controls to manage your resources and costs very effectively.
I’m in the service industry with 270+ technicians we need to manage to serve our fortune 100 clients and their industry specific requirements. Keeping up with technicians availability, skills and certifications are critical for our business. Project management, including safety, quality of deliverables and costs is also critical to our business, which Acumatica handles very well.
Best return on investment, more customer centric, better usability, better licensing model, more open technology framework, better price, shorter implementations, vast functionality, are a few reasons why Acumatica did better for our business against products like netsuite, microsoft business central, microsoft dynamics ax and others. Acumatica is the ultimate solution for midsize customers.

Do you think Acumatica delivers good value for the price?

Yes

Are you happy with Acumatica's feature set?

Yes

Did Acumatica live up to sales and marketing promises?

Yes

Did implementation of Acumatica go as expected?

Yes

Would you buy Acumatica again?

Yes

Acumatica is a great solution for growing midsize companies that are in the Field service, projects, and distribution or manufacturing companies. Especially for those that have multi locations or are multinationals. Another aspect where Acumatica excels is in its reliability and ease of use, which expedites implementations and accelerates ROI.

Acumatica Feature Ratings

Accounts payable
10
Accounts receivable
10
Journals and Reconciliations
10
Configurable Accounting
10
Standardized Processes
10
Billing Management
9
Cash and Asset Management
Not Rated
Travel & Expense Management
9
Period Close
9
Inventory tracking
10
Location management
7
Credit card processing
9
Cost of goods sold
10
Direct deposit files
9
Dashboards
10
Standard reports
7
Custom reports
10
API for custom integration
10
Plug-ins
10
Role-based user permissions
10
Project Planning and Scheduling
9
Task Insight for Project Managers
9
Project Mobile Functionality
7
Bids Analyzed and Compared
10
Requisitions-to-Purchase Orders Integrated
9
Not Rated
Warehouse Workforce Management
Not Rated