Acumatica Customer Review
October 09, 2017

Acumatica Customer Review

Justin Leflaive | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • FInancial Management Suite
  • DIstribution Management Suite
  • Intercompany module

Overall Satisfaction with Acumatica 5.0

We use Acumatica across the whole organisation, we have 2 divisions so we use the inter-branch module in order to report on divisions separately. It enables complete integration between Purchasing, Sales orders, Stock Control and Finance - prior to using Acumatica we had to use 2 separate systems for Finance and Stock Control. It is also very scalable and customisable.

Pros

  • Generic Inquiries are a very easy way to create custom reports.
  • The automation schedules are useful, we use these for confirming of shipments, creating invoices and emailing them. Reduces workload.
  • Open for integration with other software. We find the ease of connection to MS PowerBI very useful.

Cons

  • The CRM module is very basic.
  • There is no supplier remittance function.
  • The API is basic, our ecommerce integration has had to be built nearly from scratch.
  • Time to match customer payments has decreased by approximately 30%.
  • Time to enter sales orders has decreased by approx 10%.
  • It has enabled up to easily access our system remotely, meaning we are able to be more flexible in our work.
NetSuite is much more expensive and is difficult to customise or integrate.
SAP is a more complex and powerful system, but several times more expensive to implement and run.
As I have only used it in one business I can't say too much how relevant it would be for other types of business, eg Retail or Manufacturing. It doesn't appear to be specifically set up for ecommerce.

We wholesale products and it works well for that kind of business model.

Acumatica Feature Ratings

Accounts payable
10
Accounts receivable
8
Global Financial Support
5
Primary and Secondary Ledgers
Not Rated
Journals and Reconciliations
10
Configurable Accounting
Not Rated
Standardized Processes
8
Billing Management
Not Rated
Cash and Asset Management
7
Travel & Expense Management
Not Rated
Budgetary Control & Encumbrance Accounting
Not Rated
Period Close
6
Inventory tracking
9
Automatic reordering
Not Rated
Location management
8
Pricing
10
Order entry
9
Credit card processing
Not Rated
Cost of goods sold
8
Order Orchestration
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Dashboards
4
Standard reports
7
Custom reports
9
API for custom integration
7
Role-based user permissions
7
Budgeting and Forecasting
Not Rated
Project Costing
Not Rated
Cost Capture
Not Rated
Capital Project Management
Not Rated
Customer Contract Compliance
Not Rated
Project Revenue Recognition
Not Rated
Project Planning and Scheduling
Not Rated
Task Insight for Project Managers
Not Rated
Project Mobile Functionality
Not Rated
Definable Resource Pools
Not Rated
Not Rated
Requisitions-to-Purchase Orders Integrated
Not Rated
Risk Repository
Not Rated
Control Management
Not Rated
Control Efficiency Assessments
Not Rated
Issue Detection
Not Rated
Remediation and Certification
Not Rated
Not Rated
Transportation Planning and Optimization
Not Rated
Transportation Execution Management
Not Rated
Trade and Customs Management
Not Rated
Fulfillment Management
Not Rated
Warehouse Workforce Management
Not Rated
Not Rated
Production Process Design
Not Rated
Production Management
Not Rated
Configuration Management
Not Rated
Work Execution
Not Rated
Manufacturing Costs
Not Rated
Not Rated
Forecasting
Not Rated
Inventory Planning
Not Rated
Performance Monitoring
Not Rated
Proposal Management
Not Rated
Product Master Data Management
Not Rated

Using Acumatica 5.0

15 - Customer Service
Stock Control
Purchasing
Accounts Receivable
Accounts Payable
Accounting
2 - Good general IT skills and a knowledge of basic report building (joining tables, adding parameters, basic SQL formulas etc). No coding or hardware skills required.
  • Sales Orders
  • Purchase Orders
  • Invoicing
  • Managment Accounts
  • Customer Portal where our customers can log in with limited access to view their account/stock availability
It is very customisable and good value for money. It is also scalable for the future. The CRM and ecommerce integtration are the main downsides.

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