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Adobe Acrobat Sign from the PDF folk
June 29, 2022

Adobe Acrobat Sign from the PDF folk

dave jung | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Acrobat Sign

whenever we have a document that needs a digital signature, we use this validated and trusted platform. The days of faxing and getting a signature and then faxing it back and then couriering the original are long done with. Just compose the doc, process it and forward the doc for signature and store
  • send and send on behalf
  • standard for PDF
  • easy for end users to use
  • the initial set was hard, Adobe wiped our config and we had to start from scratch
  • the support is off shore so the language barrier was a huge issue
  • ROI is easy, no more sending courier or snail mail for signatures
  • quick to get results and get the sales rolling
it's hit and miss, the language barrier and time zone difference is a big problem, but we did luck out on a weekend and got a knowledgeable person that knew his stuff, but getting to that point was just the luck of the draw. prior calls just ended up being escalated and a waiting game for them to call back
usability is easy, create a doc, convert to pdf and send off for signature. it's self-contained and secure
Replaces the need for sending out paper copies for signature, as everyone has an email address it's from HR to contracts, create send and get the reply and cuts the return time to complete the transaction down to minutes verse hours to weeks

Do you think Adobe Acrobat Sign delivers good value for the price?

Yes

Are you happy with Adobe Acrobat Sign's feature set?

Yes

Did Adobe Acrobat Sign live up to sales and marketing promises?

Yes

Did implementation of Adobe Acrobat Sign go as expected?

No

Would you buy Adobe Acrobat Sign again?

Yes

head to head, pretty much the same product, just where your volume for pricing kicks in
This is the defacto trusted platform for electronic signatures, everyone knows what a pdf is and can easily adapt it