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Helps me make lots of money by doing mortgages
September 21, 2022

Helps me make lots of money by doing mortgages

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Acrobat Sign

As a mortgage professional we often times require customers e-sign documents that are not a part of our traditional loan packages therefore our own systems cannot send them out. With so many consumers not having scanners or even printers at home Adobe Acrobat Sign allows me to send letters for signature using our phones for an easy and seamless process. It cuts down so much lag time waiting for somebody to print and sign something by hand when most consumers are always close to their phones and don't have to bother with printing, signing and scanning.
  • Easy to use
  • Secure
  • Digital signature is approved for lenders & realtors/escrow offices
  • Identifies where to sign
  • Cost could be lowered/should be lowered given some of the competitors
  • Maybe instead of a monthly fee, just do a one time fee since it's not always used?
  • Faster turn times for document signatures
  • Clients prefer the ease and functionality of it, which makes me look great
  • Signatures are accepted in the professional world
  • No negative impacts at all
I have never contacted customer support. The app works great as-is.
It's so easy to use. The funny thing is, our clients tend to just skip to the signature lines now without reading anything which is exactly what happens with DocuSign- is this a good thing or a bad thing I don't know but usability is intuitive and easy. Some of Adobe's other tools such as converting from Word to PDF is also very easy (although I only use that function on an actual computer) and very helpful when it's time to convert a document for signature.
I utilize Adobe Sign to obtain signatures from clients on letters of explanation, profit and loss statements, credit inquiry letter forms and other loan conditions which require signatures. In the lending world, there are multiple forms that are not considered standard which require either wet signatures or e-signatures and that's where the program comes in handy.

Do you think Adobe Acrobat Sign delivers good value for the price?

Yes

Are you happy with Adobe Acrobat Sign's feature set?

Yes

Did Adobe Acrobat Sign live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Adobe Acrobat Sign go as expected?

I wasn't involved with the implementation phase

Would you buy Adobe Acrobat Sign again?

Yes

For me, DocuSign is used when a standard form is already in play - nothing needs to be changed and it's a part of a larger template. Adobe Sign however is always used for forms which are unique to a client's particular situation, needs to be edited, or created from scratch. Both work well but considering I use Adobe Sign for unique documents it's a more useful form for me whereas DocuSign is the industry standard that comes with the standard forms that are already built into its system.
Adobe Acrobat Sign does exactly what its intentions are so there's absolutely nothing wrong with it. It's best suited for professionals who require more than just a digital signature, but rather a secure and verified digital signature that is often needed in real estate, law, and most professional settings. It's too easy to manipulate a standard signature using traditional pdf forms but with Adobe Acrobat Sign, similar to DocuSign you have an actual digital signature that is accepted. Probably best not suited for somebody that only does one or two signature requests a month due to the cost associated with the monthly or annual plans. Also not suited for anybody who doesn't have access to a smartphone or doesn't know how to use a smartphone well.