Functional but not intuitive
June 27, 2025
Functional but not intuitive
Score 2 out of 10
Vetted Review
Verified User
Overall Satisfaction with Adobe Acrobat Sign
Adobe Acrobat Sign is used to send out contracts for digital signature. I tried one other platform, but the client never received the document. This has gone through successfully so far.
Pros
- Makes it to the client's inbox
- Makes collecting signatures quick
- Allows a specific signing order
Cons
- The user experience is trash in my opinion. Things are disjointed and spread out. Things are not intuitive.
- Logging in doesn't take you to the apps you have purchased. It instead takes you to a screen where you can buy more things. Usually I'm logging in to something because I want to use it.
- It doesn't maintain formatting when uploading non-pdf files.
- Locked into an annual contract. I would have cancelled already if I weren't because I feel it's so miserable to use. I should have spent more to go with the other big name in e-signing software, who I've used before and had a much better experience with.
- Cloud Solutions
- Ease of Use
- Other
I wanted something that was straightforward to use and not too expensive. This met my requirements for cost, but turned out not to be great for ease of use.
- I wanted to minimize friction with getting client signatures. This accomplished that.
- Because this is not intuitive to use, staff time is wasted in preparing documents for signature.
Do you think Adobe Acrobat Sign delivers good value for the price?
No
Are you happy with Adobe Acrobat Sign's feature set?
No
Did Adobe Acrobat Sign live up to sales and marketing promises?
No
Did implementation of Adobe Acrobat Sign go as expected?
Yes
Would you buy Adobe Acrobat Sign again?
No
Comments
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