Adobe Analytics Review
March 26, 2025

Adobe Analytics Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Analytics

We use Adobe Analytics to track website behavior and to measure performance of key metrics such as Conversion, Visitor Traffic, Bounce Rate, etc.

Pros

  • One stop reporting and analysis shop
  • Super customizable to your business needs

Cons

  • Data feed export could be more streamlined
  • Data feed export documentation for recreating our Segments in SQL queries
  • Changing the date range of a panel should automatically change the date range comparisons in the tables
  • It has improved our understanding of customer behavior that leads to improved targeting in our Email marketing
  • Improved conversion rates since we can understand traffic flows
Drag and drop in the Adobe Workspace UI is clean and detailed. However, not a full 10 because there is a pretty big lift for new users to understand how to use the tool.
It's all based on what the Stakeholder needs to know and understand. So if a marketer needs to know which landing pages have the worst bounce rate, I can build a report around that with breakdowns by Device and Marketing Channel.
Again, 9 because once you understand how to use Workspace it's super powerful but it takes time to understand because every implementation is customized.

Do you think Adobe Analytics delivers good value for the price?

Not sure

Are you happy with Adobe Analytics's feature set?

Yes

Did Adobe Analytics live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Adobe Analytics go as expected?

Yes

Would you buy Adobe Analytics again?

Yes

Well suited best for mid sized companies that are big enough to have data and engineering experts but too small to build their own in house platform.

Adobe Analytics Feature Ratings

Traffic Reporting
10
Lead Conversion Tracking
10
Behavior Analysis
10
Bounce Rate Measurement
9
Device and Browser Reporting
Not Rated
Pageview Tracking
Not Rated
Event Tracking
Not Rated
Reporting in real-time
Not Rated
Referral Source Tracking
Not Rated
Customizable Dashboards
Not Rated

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