Item: Adobe Connect
Rating: 9
Author: Kevin Gudmundsen

Overall Satisfaction with Adobe Connect

Use Cases and Deployment Scope

Adobe Connect is being used by the companies that I consult with to deliver virtual training programs. It is replacing other options to provide more interaction and engagement.

Pros and Cons

Pros

Provides several options for participant interaction
Manages and maintains content and room layouts
Customizable and flexible set up and delivery
Multiple Hosts
True Breakout room capabilities

Cons

Still too difficult to get participants up and running on connection to a meeting
Still uses flash which blocks access to content or to access to a meeting
Steep learning curve
A few glitches and idiosyncrasies that need experience to address

Return on Investment

Clients have seen a substantial cost reduction in training
Clients have reduced participant travel costs using adobe connect to deliver training - especially to remote locations and widespread filed based participants

Alternatives Considered

Zoom, WebEx Meetings, GoToMeeting and Skype for Business

Adobe Connect provides a higher level of participant interaction and flexibility in creating small groups and discussions. It also provides a consistent and persistent virtual meeting room where all content and engagement tools can be saved and reused. The ability to export and save chat, notes, whiteboard, and recordings is much more robust in Adobe Connect.

Other Software Used

Skype for Business, Camtasia, Adobe Presenter

Likelihood to Recommend

Training small groups of people that require breakout rooms and high levels of interaction. Training where the same content is delivered multiple times over time - because you can maintain a persistent room layout and content Meetings where multiple people may need to present and support the meeting at the same time

Adobe Connect Feature Ratings

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Adobe Connect - Training NOT just meeting