Adobe Experience Manager as a Flexible Enterprise Web Content Manager
March 21, 2025

Adobe Experience Manager as a Flexible Enterprise Web Content Manager

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Adobe Experience Manager Sites
  • Adobe Experience Manager Assets
  • Adobe Experience Manager Forms

Overall Satisfaction with Adobe Experience Manager

As a technical user, I use Adobe Experience Manager as a platform that I can customize to provide solutions that our business users require. We can integrate not only with other Adobe products like Analytics and Target, but also with our own on-prem services, which is key. So our business users can manage content in AEM and seamlessly capture purchases through our service layer.

Pros

  • Provides a variety of ways to build and work with content.
  • Provides easy-to-use UI for business users.
  • Provides a platform for integrating with other applications and services.

Cons

  • UI for dispatcher administration and configuration.
  • Clearer guidance on how and why to use the different ways of working with content.
  • Adobe Experience Manager has made it much easier for our marketing team to quickly create and test different content for optimization.
  • Having more optimized web experiences has allowed us to greatly increase our number of customers.
From the perspective of the business users Adobe Experience Manager is very easy to use, but it is a large, complex solution that could be overwhelming. For technical users it is massively flexible but again, it is also very complex.
  • Experience Fragments
  • Content Fragments
  • Headless content delivery
  • Hybrid content delivery

Do you think Adobe Experience Manager delivers good value for the price?

Yes

Are you happy with Adobe Experience Manager's feature set?

Yes

Did Adobe Experience Manager live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Adobe Experience Manager go as expected?

Yes

Would you buy Adobe Experience Manager again?

Yes

Adobe Experience Manager is perfect for an enterprise business as a comprehensive web content manager that needs support for integrations and author collaboration. It is not appropriate for smaller businesses that rely on relatively simple websites.

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