Adobe Sign - follows accountability
November 17, 2020

Adobe Sign - follows accountability

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Sign

It's used in the whole entire organization, to execute contracts that need to be signed by multiple parties (internally and externally). Sometimes we have vendors that send us agreements to sign on Adobe Sign, and sometimes we use Adobe Sign internally when we have an agreement that needs to be acknowledged among different departments.
  • It feels very safe and confidential.
  • I like that you can choose a signature.
  • It's good to track accountability (who hasn't signed yet?).
  • Sometimes it can be hard to navigate, since there are so many options of what to do.
  • It will be nice if there is a "lite" version for those more technologically challenged, where all they have to do is open it, select "sign/not sign/amend," and possibly a comments box - that's it.
  • Make it more compatible with other apps.
  • Positive in that we are able to get signatures more promptly and on time than we would otherwise.
  • There have been no negative impacts to my business.
  • I also like that I can check who has/hasn't signed, to appropriately nudge the right person.
I have never used Adobe Sign support but since I haven't had to, that already puts it high up.
It is very usable, but some of the more technologically challenged folk can get lost among the numerous options and not understand how to sign, save, and send.
We use it to sign inter department agreements, and service level agreements with vendors as well.

Do you think Adobe Acrobat Sign delivers good value for the price?

Yes

Are you happy with Adobe Acrobat Sign's feature set?

Yes

Did Adobe Acrobat Sign live up to sales and marketing promises?

Yes

Did implementation of Adobe Acrobat Sign go as expected?

Yes

Would you buy Adobe Acrobat Sign again?

Yes

I like Adobe Sign because I can track to see who has and hasn't signed the documents, to alert the appropriate party to move things along.
It's well suited for formal agreements involving exchange of money/goods/services. It is also well suited for the business environment, where one is working with so many different companies from different backgrounds. Adobe is also global enough that it usually isn't a big lift to ask everyone to be on Adobe apps.