Finally a PDF my clients can sign with ease!
January 11, 2021

Finally a PDF my clients can sign with ease!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Sign

As I am the only employee, it is solely used by myself to send clients an agreement for my services through online means so they don't have to be in-person for my coaching sessions and sign a printed document.

Eliminates paper waste, saves a digital copy for me and my client (in case anything happens to the hard copy), and very convenient to get an agreement signed by anyone, anywhere.

Pros

  • It's easy for the client (who doesn't have the program) to easily open, read, and sign online.
  • I like the email updates informing me when it was read and signed.
  • I like the time stamp page for more info on when it was signed for a more detailed legal backing.

Cons

  • I find it a bit confusing to get the document ready for adding text fields and such then save for future use, as it usually sends me to immediately sign and saves over the edited document.
  • Would like to see more improvements in preparing the form—better text fields and save for later options with the ability to leave a document pre-signed for quick sends. Seems like a lot of work to get a form ready.
  • Efficient use of time for both me and my clients.
  • Less paper waste and expenses for printing.
  • Overall professional impression.
I reached out a long time ago for instructions on use and it was a pleasant experience. Honestly, I haven't reached out since because it wasn't needed and the updates were improving year after year, so I cannot comment on any current person to person support.
On the user end, to get the pdf form ready, I found it to be confusing on the toolbar section. There are a few options to prepare and sign and I have to keep guessing as to what works best for my situation. I like a prepared, pre-signed form for quick use and just date it before sending it out for their signature. Also, it saves over my prepared form which leads me to re-doing it. Overall, once I get into what I need, it looks professional and sends out very nicely. The ease of use for my client end is great.

Do you think Adobe Acrobat Sign delivers good value for the price?

Yes

Are you happy with Adobe Acrobat Sign's feature set?

Yes

Did Adobe Acrobat Sign live up to sales and marketing promises?

Yes

Did implementation of Adobe Acrobat Sign go as expected?

Yes

Would you buy Adobe Acrobat Sign again?

Yes

I didn't like the features and pricing of DocuSign. Didn't provide as much details as well. The setup was easier though.
I believe that if you work as a freelance professional and require clients to sign contracts or agreements then this is the program for you. I have had clients young and old, internet-savvy, and not, use this signing feature. If you need clients to sign ahead of time or after a meeting, this saves so much time and leaves a digital paper trail. When in this business, especially if you are a small to independent company with very little funds to use for fancy programs and lawyers, this becomes a lifesaver.

Using Adobe Sign

ProsCons
Like to use
Technical support not required
Well integrated
Feel confident using
Familiar
Unnecessarily complex
Difficult to use
Inconsistent
Slow to learn
  • Sending out to emails to collect signatures.
  • The order of which it was send: first signature, second, etc.
  • Adjusting placement and size of my signature.
  • How to prepare a form for future repeat use.
  • How to keep a signature pre-added on a form.
  • The toolbar and steps were confusing, and I'm very efficient on the computer.

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