Immensely useful once you get the hang of it
March 20, 2021

Immensely useful once you get the hang of it

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Sign

Adobe Sign is being used across the whole organization. It addresses a number of issues including validation, quality assurance, locating appropriate forms, assistance in identifying what needs to be filled out by whom, other typical barriers to circulating physically printed forms (ranging from lost documents to someone being out sick), identity and authority verification, and saves some trees.
  • Signing is easy-peasy; a bit of a double-edged sword.
  • Ensures all appropriate unit, department, and divisional heads are in the loop automatically.
  • Saves a ton of time that usually gets wasted on interoffice mail, couriers, and physical inboxes that often make it easy for individual documents to get lost.
  • Form generation is a bit obscure; easy to accidentally send a blank form.
  • Could use field-by-field validation.
  • Difficult to cancel a form that needs to be recalled due to errors, especially once the signature process begins.
  • Only positive impact I have seen thus far in my specific situation is the number of person-hours saved.
It can be hard to use and difficult to find support.
Initiating the process is a bit more difficult because it's less clear [if] "Submit" or "Send" actually means submitting or sending, or just moving to the next step of pre-filling the form.
My institution has almost entirely moved to Adobe Sign for forms, and as a new director facing a long process of overhauling policy and procedure in his department, I do intend to continue that.

Do you think Adobe Acrobat Sign delivers good value for the price?

Not sure

Are you happy with Adobe Acrobat Sign's feature set?


Did Adobe Acrobat Sign live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Adobe Acrobat Sign go as expected?

I wasn't involved with the implementation phase

Would you buy Adobe Acrobat Sign again?


Access requests for security; Human Resources benefit and tax forms; payroll; legal documents, contracts, and agreements; specialized agreements between multiple parties that require countersigning; tracking and storing completed forms--all appropriate

Automated input into a spreadsheet or other tracking software is the main scenario I can think of where it's less appropriate.