Simple to use and a major time saver!
August 13, 2021

Simple to use and a major time saver!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Sign

I believe Adobe Sign is used in more than one way in the larger organization. However, my specific use case involves using Adobe Sign to capture electronic signatures for internal job offers.
  • Supports collecting signatures in a specific order. This was a priority for us.
  • Allows for executed documents to be sent to both sender, signees and other interested parties.
  • Huge time saver! By electronically capturing signatures, turnaround for executing documents has decreased by several days.
  • 3 free signature requests per month are available through Adobe Reader (free software), but not through Adobe Acrobat Pro (paid version). As Acrobat is my default PDF software, it was highly inconvenient to access PDFs through Reader when I was initially testing Adobe Sign. Would recommend making the 3 free requests available through Acrobat Pro as well.
  • Analyzing fields for signatures, signature dates, etc. I do think this has actually improved recently, but there's always room for improvement.
  • Allow recipients of executed documents to be BCCed.
  • For remote or hybrid organizations, electronic signatures are a must! Most of our employees work from home and don't have regular access to a printer. Adobe Sign has made it easier for team members to sign documents while working remotely, without having to come into the office to print, sign, scan and upload.
  • Has proven to be a time saver compared to collecting traditional wet signatures. Not only is it a time saver for the signees, but it also makes it easier to save in our digital file systems.
  • There are many signature capture tools, but Adobe Sign requires little to no training investment for signees. Click, e-sign, date, send, done!
I'm giving it a 10, but I've never had to seek support for Adobe Sign. It's pretty easy to use. Not sure how to respond to this.
Overall usability is good. Easy for signees, quick option for signature capture.

Only main issue was that the 3 free test signatures is only available through Adobe Reader and not Adobe Acrobat Pro.
As mentioned earlier, my team (HR) uses it to capture signatures related to employee promotions, internal moves/job offers. Adobe Sign reduces back and forth with the hiring manager and employee for signature capture. It also saves me time by letting me CC the member of my team responsible for submitting employee changes into our HRIS system. They get the executed document and know to make the change.

Do you think Adobe Acrobat Sign delivers good value for the price?


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Did Adobe Acrobat Sign live up to sales and marketing promises?


Did implementation of Adobe Acrobat Sign go as expected?


Would you buy Adobe Acrobat Sign again?


We opted for Adobe Sign because of its efficiency, price, and ease of use. It's also easier to save executed documents to our local servers than DocuSign.

We do use Concord for formal contract signatures, and it works pretty well for that. However, licenses are limited and pricey. Additionally, because of its primary use in our organization, we chose Adobe Sign to make it clearer that offer documents were not contracts.
It is suited for basic agreements, offer documents, low volume form collection, etc. It is definitely useful if the organization already utilizes Adobe services so that team members would be comfortable with using it.

I don't know that it would be well suited for highly complex legal agreements which might be better suited to traditional wet signatures. I wouldn't recommend for high volume form completion where data needs to collated into a spreadsheet.