Thanks
March 01, 2024
Thanks
Score 6 out of 10
Vetted Review
Verified User
Modules Used
- Employment Tax
- Wage Garnishments
- Wage Payments
Overall Satisfaction with ADP SmartCompliance
Tax profile set up, updates. Review, downloading and saving quarterly reports Uploading garnishments. Reviewing wage and tax invoices
- When setting up a jurisdiction, the system forces you to enter the account number with the specific format so you are not incorrectly putting in the wrong number which will force rejections
- I like the ability to filter a number of areas within Tax to drill in
- The quarter end exception area is relatively easy to fix/understand
- The amount of time before the system knocks you out
- Quarterly tax filings - need to have the actual forms that are filed as opposed to only showing the monthly "voucher" with payments
- Garnishments - allow client to add updates/notes during the "review" process and not lock you out. Notes should be accessible for both client and ADP
- Upload additional documentation regarding a garnishment/order to link the data together. i.e. select an existing garnishment, click on add additional document (can have "action needed" or information only section
- Sometimes adds more time to my work
- Difficult to understand the various area/systems i.e. Smart Compliance vs The Bridge vs the annual W-2 processing area.
Workday
yes, the Eyes on Washington are great. I like getting the email so I don't have to remember to go into Ambassador to find them
Do you think ADP SmartCompliance delivers good value for the price?
Not sure
Are you happy with ADP SmartCompliance's feature set?
Yes
Did ADP SmartCompliance live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of ADP SmartCompliance go as expected?
I wasn't involved with the implementation phase
Would you buy ADP SmartCompliance again?
No