ADP Workforce Now
Anonymous | TrustRadius Reviewer
Updated November 11, 2015

ADP Workforce Now

Score 5 out of 10
Vetted Review
Verified User
Review Source

Modules Used

  • HRB/PAYEX/TLM

Overall Satisfaction with ADP Workforce Now

We use it for payroll/time/HRIS/Benefits enrollment
  • Reporting is excellent
  • No problems with benefit enrollments or terminations with effective dating
  • Pay records are extensive and long-lasting if you request no purge
  • Easy to go paperless for payroll reports
  • Connection between the systems (HR/Payroll/Time) is spotty and when you make a change in HR and it doesn't flow to payroll, errors result
  • Time system is terrible and not user friendly
  • More mass edit features and an update to the HRB system are needed
  • Overall employees are taken care of with pay and benefits
  • Employees are not 100% on board with self-service and it is a struggle getting them to use it
  • Paylocity
ADP has more features than almost all other providers in its class (>100k)
You would need to decide if you can put up with the limitations I listed.

Using ADP Workforce Now

I'm on the fence. I think it's bad but it could be worse with another provider and I cannot risk more wide-scale problems.

ADP Workforce Training

training is top notch if you have the time