ADP Workforce is my go-to tool!
December 08, 2015

ADP Workforce is my go-to tool!

Annie Karp | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

I used ADP Workforce Now at my prior employer as well as at a client. It was helpful to have multiple tools (Payroll, Benefits Admin, PTO calculations) in one place.

Pros

  • Payroll administration is top notch. Additionally, their customer service could always assist with an issue or tax question.

Cons

  • From what I recall, some of the different portals could only be used on certain platforms like Foxfire but others could be used on Explorer so I remember having to toggle between websites to access different information.
  • Since I have used ADP for over 10 years it is my go-to payroll and HRIS system that I will recommend to my clients.
  • ABRA
ABRA didn't have a payroll function just HRIS and it was antiquated.
I used ADP Workforce Now at a larger employer (over 150 employees) as well as a smaller employer (under 50 employees) and it was great for both sizes.

ADP Workforce Now Feature Ratings

8.5
Employee demographic data
10
Employment history
9
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
7
9.8
Pay calculation
10
Support for external payroll vendors
Not Rated
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
Not Rated
Balance details
10
Annual carry-forward and encashment
10
9.3
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
7
Employee recognition
Not Rated
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
10.0
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
10
Candidate development
Not Rated
7.0
New hire portal
7
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
9.3
Job Requisition Management
9
Company Website Posting
9
Publish to Social Media
Not Rated
Job Search Site Posting
9
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
9

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