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Does the job satisfactorily
Updated March 06, 2017

Does the job satisfactorily

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

[It's] used across the organization for time and attendance keeping. The Human Resources Department uses the Payroll, HRIS/Benefits and ACA modules. No experience with ATS or Talent Management modules. In addition, employee self-service is used for time and attendance and earnings and tax statements viewing. No carrier connections are used at this time.
  • General payroll processing (direct deposit) and check issuing
  • Payroll taxes processing, reporting and transmissions
  • Good communication between ADP product modules
  • Benefits payroll deductions schedule cannot be customized.
  • Website interface is not user-friendly.
  • Website has a few interruptions and is slow.
  • Scalable pricing model
  • You have to pay for terminated employees if they are not archived
  • Willing to negotiate on price
The implementation for the upgrade between ADP products was frustrating. We had to work with too many solutions representatives. Many issues were not thoroughly described.

ADP Workforce Now Feature Ratings

7.2
Employee demographic data
7
Employment history
8
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
7
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
7
7.3
Pay calculation
8
Support for external payroll vendors
Not Rated
Benefit plan administration
6
Direct deposit files
8
Salary revision and increment management
7
Reimbursement management
Not Rated
Leave and Attendance Management ()
Not Rated
7.7
View and generate pay and benefit information
7
Update personal information
8
View company policy documentation
8
Employee recognition
Not Rated
Asset Management ()
Not Rated
7.0
Report builder
6
Pre-built reports
8
Ability to combine HR data with external data
7
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated