Complete Payroll and Employee Asset Management
February 21, 2017

Complete Payroll and Employee Asset Management

Karen Maki | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

[It's] currently being used by HR, recruiting, finance and employee benefits. We are planning to implement a more global utilization in the next 12-18 months.
  • Payroll processing
  • Tracking employee data and employee benefits
  • ACA tracking and processing
  • Would like to have a better understanding of pre-built report content at finger tips rather than having to run them to see if they meet the needs.
  • Would like to see data fields collapsed to be better utilized when selecting reports to run, rather than having to build custom reports. For example, employee roster report does not allow for a dome department nor does it contain a worker category which would be extremely helpful when running a property-wide roster.
  • Location of General Ledger Interface is rather odd being under the sub menu of "Additional Reporting"
  • Online Support Center difficult to find when clicking on the help box. With the Bridge and knowledge base so prominently featured I have found that I overlooked the "Visit the Support Center Website" on more than one occasion.
  • ADP Workforce now has effectively created a central database for all employee data allowing access to authorized users without having to pull paper employee files from HR.
  • ADP Workforce now allows for efficient payroll processing and direct deposit.
  • Utilizing ADP for ACA compliance lifted a huge burden off of our resources.
Workforce now is well suited for companies with a large employee base working around the clock. I also believe it is well suited for companies with employees in several states. It is perhaps less appropriate for relatively small companies.

ADP Workforce Now Feature Ratings

Employee demographic data
9
Employment history
10
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Compliance data (COBRA, OSHA, etc.)
8
Pay calculation
10
Support for external payroll vendors
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
9
Update personal information
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Report builder
7
Pre-built reports
7
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
7
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated