ADP Workforce Now Review
January 30, 2018

ADP Workforce Now Review

Cyndi Rooks, PHR, HCS, SHRM-CP | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

It was used across the entire organization. We were able to use the recruitment piece which made it more efficient and easier to [see] candidates that previously applied. It also was helpful for current employees with benefits self-service, time requests, and it allowed the HR department to go paperless in some areas.

Pros

  • The onboarding process
  • Benefits self service/open enrollment
  • Recruitment Module

Cons

  • When I used it and the platform we were on - it seemed the Enterprise E Time did not flow over to the HR system. However, this could have just been something that was not set up properly.
  • Reporting was a little easier to use. I do think they have improved this in the last year.
  • The improvements and upgrades helped [us] move to a paperless environment
  • It streamlined the recruitment process
  • Benefit Self Service enhanced open enrollment and made it a lot more efficienct and reduced errors
Our HR team has saved 1-25 hours per month. - The open enrollment and benefits process now takes a couple of hours a week versus 10 to 15 hours. The payroll process was improved with fewer errors and able to complete in 4 hours instead of taking 8 hours. Overall it was noticed that we had time to do other things that were on our plate.
Company was already using ADP when I started. I have used ADP in most of my career so I am familiar with it and I like what they offer. I do believe that if you are smaller company there are other products you should explore to see which better fits your needs.
I think for medium to large sized companies it is more cost-effective. For smaller companies, it can be too expensive and they would have to piecemeal everything as the company grows. At least that is what I have found. Could have just been the salesperson we encountered.

ADP Workforce Now Feature Ratings

9.4
Employee demographic data
9
Employment history
10
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
Not Rated
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
Not Rated
9.8
Pay calculation
9
Support for external payroll vendors
Not Rated
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
9.7
Approval workflow
9
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
10
Employee recognition
Not Rated
Asset Management ()
Not Rated
7.5
Report builder
7
Pre-built reports
8
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
10.0
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
Not Rated
Job Search Site Posting
10
Applicant Tracking
10
Notifications and Alerts
10

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