ADP Workforce Now Works for Us!!
April 17, 2019
ADP Workforce Now Works for Us!!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with ADP Workforce Now
We use ADP Workforce now to track benefits, run payroll, keep track of Paid Time Off (PTO), and keep track of job costing for future projects. The system allows our employees to view the timecard and pay stubs, and to print pay stubs/tax forms as needed. They can also ensure that their benefits are set up properly and they are enrolled in the appropriate plans according to their wishes.
- Tracks PTO in real time on an accrual basis.
- Accurately reflects current benefits/enrollments.
- Easy access for pay information.
- It would be nice if the reporting feature was more user-friendly. I don't have a lot of time to take classes & such and I find I have to call in to get reports created instead of being able to easily figure it out for myself.
- It would be great if we had a consistent liaison with ADP. We've not had a great history with a consistent rep for payroll.
- Being able to e-mail our key contact person to resolve issues instead of having to call.
- Before our "dedicated rep" went on a leave of absence, we'd set up a weekly call to address issues. If there were no issues the call would be canceled. It was nice to know that we had that setup, and it feels a bit more stressful and urgent when problems do arise and I have to call in immediately since I no longer have that buffer.
- This is not something I would normally track but it is my understanding that what we pay ADP is in line with the expectation of having a program such as Workforce Now available for running payroll as well as providing info to and for our employees.
Not sure. - We've been with ADP for 10 years so it's very difficult to remember what things were like before. It's actually hard to recall what it was like before the HUGE integration upgrade we did even last year or the year before? I can't even recall... I just know that ADP Workforce Now works for our needs and our employees and integrates well with our current accounting system.
ADP Workforce Now provided a more robust system than what we used previously. As our company grew over the last 14 years, it made sense to move into and onto something that would provide user-friendly options to help track benefits, execute payroll processing and track applicants. ADP Workforce Now meets all of our needs and we do not plan on shopping for another provider at this time!