Slow and cumbersome
February 19, 2020

Slow and cumbersome

CJ Bast | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We use it to manage HR information and run payroll.

Pros

  • All of our data in one place.
  • Strong reporting.

Cons

  • Very slow to load compared to other websites.
  • There is a huger training curve. It is not intuitive to use and not user-friendly.
  • Has made running payroll more time consuming and difficult.
  • Waste of valuable time and resources.
  • Nothing for our restaurants is able to be integrated.
I wouldn't recommend it to a small business. It is overly difficult to use and not user-friendly. You cannot intuitively figure out how to run payroll or correct payroll. Need support from customer service for anything out of the ordinary. Also, the webpage runs really slow on a fast internet connection. It takes too long to load pages and takes too many pages to run payroll or do anything else.

ADP Workforce Now Feature Ratings

4.0
Employee demographic data
5
Employment history
5
Job profiles and administration
5
Workflow for transfers, promotions, pay raises, etc.
1
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
1.0
Pay calculation
1
Support for external payroll vendors
Not Rated
Benefit plan administration
1
Direct deposit files
1
Salary revision and increment management
1
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Asset Management ()
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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